Used Car Sales Manager

Group 1 Automotive; Birkenhead; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

33 days annual leave

Exclusive retail discounts

Discounts on new and used cars

Company pension scheme

Family-friendly policies

Cycle-to-work scheme

Wellbeing support

24/7 access to healthcare

Paid day to volunteer

Share purchase plan

Referral bonuses

Training and development opportunities

Life assurance

Flexible working

Job summary

Group 1 Automotive, a leading UK automotive group, is seeking a Used Car Sales Manager for Volkswagen Chester. You will supervise and develop a sales team, maximise direct selling time and handle all customer enquiries with a focus on delivering outstanding car buying experiences.

You will lead with a structured approach, training staff to improve performance, resolve operational issues quickly, and maintain robust sales records while upholding our customer-first values.

Qualifications

• A hands on leader and financially aware
• Ability to negotiate at all levels with strong leadership skills
• Motor Industry experience is preferable
• Ability to work to timescales effectively
• Keen eye for detail, good communication and a passion for delivering great customer service
• Strong industry knowledge
• Ability to work under pressure

Responsibilities

• Supervising and co-ordinating activities of sales staff.
• Ensure maximum direct selling time.
• Effective handling of all sales enquiries.
• Lead and develop all sales executives ensuring they are focussed and adopt a structured approach.
• Ensure that all operational issues are resolved in a customer centric manner in the shortest possible timeframe.
• Provide guidance and training to salespersons to improve their job performance with particular emphasis on: Prospecting, customer follow-up and closing deals
• Time management.
• Establish administrative procedures and policies to assist the smooth handling of all business and adequate sales record.

Job description

Job Description

Job description

Used Car Sales Manager - Volkswagen Chester

Fun, exciting, rewarding work. Join us for the ride.

Working with world-class brands as a Used Car Sales Manager you'll have the drive to deliver outstanding and trusted experiences for our customers.

As a part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.

What we can offer you

• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
• Save money every day with our exclusive retail discounts
• Drive a great deal with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for less with our cycle-to-work scheme
• Prioritise your wellbeing with dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a difference with a paid day to volunteer in your community
• Invest in your future with our company share purchase plan
• Earn financial rewards when you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone.
• Life assurance with the option to increase cover
• We're open to flexible working options - just ask

What you'll do day to day

• Supervising and co-ordinating activities of sales staff.
• Ensure maximum direct selling time.
• Effective handling of all sales enquiries.
• Lead and develop all sales executives ensuring they are focussed and adopt a structured approach.
• Ensure that all operational issues are resolved in a customer centric manner in the shortest possible timeframe.
• Provide guidance and training to salespersons to improve their job performance with particular emphasis on:
• Prospecting, customer follow-up and closing deals
• Time management.
• Establish administrative procedures and policies to assist the smooth handling of all business and adequate sales record.

Helpful skills and qualifications

Don't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you.

• A hands on leader and financially aware
• Ability to negotiate at all levels with strong leadership skills
• Motor Industry experience is preferable
• Ability to work to timescales effectively
• Keen eye for detail, good communication and a passion for delivering great customer service
• Strong industry knowledge
• Ability to work under pressure

We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don't need to love cars to work with us

- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork - Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.

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