Used Car Sales Manager

Group 1 Automotive; West Timperley; On-site; GBP 42,000 - 63,000; Full time

Benefits offered by this job

Annual leave 33 days

Retail discounts

Car discounts

Pension plan

Family-friendly policy

Cycle to work

Healthcare support

Volunteer day

Share purchase

Referral bonus

Training & development

Life cover

Flexible hours

Job summary

Volkswagen Altrincham is seeking a Used Car Sales Manager to lead a team of sales professionals, drive direct selling time and deliver outstanding customer experiences across the dealership network. You will oversee?sales inquiries and guide staff to maintain a customer-centric approach while delivering trusted, high‑quality service.

The role emphasises leadership, negotiation, and market knowledge within the automotive sector, with opportunities for personal and professional progression and

Qualifications

• Hands-on leader with strong leadership skills
• Financial awareness and ability to negotiate at all levels
• Motor industry experience preferable
• Ability to work to timescales with keen eye for detail
• Strong communication and customer-service focus

Responsibilities

• Supervise and coordinate activities of sales staff
• Maximise direct selling time
• Handle all sales inquiries effectively
• Lead and develop sales executives to a structured approach
• Resolve operational issues quickly with a customer-centric mindset
• Provide guidance and training to salespersons to improve performance
• Establish administrative procedures and sales records for smooth operations

Skills

Leadership

Negotiation

Customer service

Industry knowledge

Detail-oriented

Communication

Time management

People management

Job description

Job description Used Car Sales Manager - Volkswagen Altrincham Fun, exciting, rewarding work. Join us for the ride. Working with world‑class brands as a Used Car Sales Manager you'll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.

What we can offer you

• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
• Save money every day with our exclusive retail discounts
• Drive a great deal with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work with our industry‑leading family‑friendly policies designed to help you spend more time with the people that matter
• Commute for less with our cycle‑to‑work scheme
• Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a difference with a paid day to volunteer in your community
• Invest in your future with our company share purchase plan
• Earn financial rewards when you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone
• Life assurance with the option to increase cover
• We're open to flexible working options - just ask

What you'll do day to day

Supervising and co‑ordinating activities of sales staff. Ensure maximum direct selling time. Effective handling of all sales enquiries. Lead and develop all sales executives ensuring they are focussed and adopt a structured approach. Ensure that all operational issues are resolved in a customer centric manner in the shortest possible timeframe. Provide guidance and training to salespersons to improve their job performance with particular emphasis on prospecting, customer follow‑up and closing deals, time management. Establish administrative procedures and policies to assist the smooth handling of all business and adequate sales record.

Helpful skills and qualifications

We are looking for someone who is a hands‑on leader, financially aware and able to negotiate at all levels with strong leadership skills. Motor industry experience is preferable. Ability to work to timescales effectively, keen eye for detail, good communication and a passion for delivering great customer service. Strong industry knowledge and ability to work under pressure. We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.