Used Car Manager - Lead a High-Performance Car Sales Team

Wessex Garages; Gloucester; Remote; GBP 42,000 - 65,000; Full time

Benefits offered by this job

Holiday Allowance

Pension Scheme

Exclusive Employee Schemes

Wellbeing Support

Health Benefits

Job summary

Wessex Garages is seeking an experienced Used Car Manager to lead the department, drive sales growth, and develop a high-performing team. You will source stock, price vehicles, and ensure quality preparation and display to maximise profitability.

The role requires strong leadership, market awareness, and excellent communication to deliver top-tier customer service in a fast-paced automotive environment. 45.5 hours weekly across Mon–Sat with occasional late shifts and Sunday work in peak months.

Qualifications

• Proven experience in the motor trade, ideally in used car sales or management.
• Confident leader who can energise and coach a team to success.
• Excellent communication skills and a strong focus on customer satisfaction.
• Commercially savvy with a good grasp of market trends and pricing strategies.
• Organised, efficient, and comfortable working in a fast-paced environment.

Responsibilities

• Manage day-to-day operations of the used car department, including sourcing stock, pricing, appraisals, and vehicle preparation and display.
• Lead, motivate, and develop a high-performing sales team to meet targets and deliver exceptional customer service.
• Report on departmental performance, KPIs, and stock levels to senior management.
• Ensure all vehicles meet safety and quality standards in line with policies and legal requirements.
• Drive compliance with Group sales processes and industry regulations.
• Create and implement strategies to boost sales and profitability, including lead management and in-house sourcing through service teams.
• Handle customer queries and complaints with professionalism and resolve issues.

Skills

Leadership

Team management

Customer focus

Pricing strategy

Stock control

Job description

Wessex Garages is seeking an experienced Used Car Manager to lead the department, drive sales growth, and develop a high-performing team. You will source stock, price vehicles, and ensure quality preparation and display to maximise profitability.

The role requires strong leadership, market awareness, and excellent communication to deliver top-tier customer service in a fast-paced automotive environment. 45.5 hours weekly across Mon–Sat with occasional late shifts and Sunday work in peak months.