Used Car Department Lead — Drive Sales & Service

Wessex Garages; Gloucester; Presencial; GBP 30.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Holiday allowance – 22 days + bank

Company pension

Exclusive employee schemes – car购买程me

Wellbeing support

Eye tests & flu vouchers

Descripción de la vacante

Wessex Garages is seeking an experienced Used Car Manager to lead the used car operation across our sites. You will drive day-to-day activities, stock sourcing, pricing, appraisals and vehicle presentation, while developing a high-performing sales team to achieve targets and deliver outstanding customer service.

Reporting on performance and stock levels to senior management, you will ensure vehicles meet safety and quality standards and comply with all regulations.

Formación

• Proven experience in the motor trade, ideally in used car sales or management.
• A confident leader who can energise and coach a team to success.
• Excellent communication skills with a strong focus on customer satisfaction.
• Commercially savvy with a good grasp of market trends and pricing strategies.

Responsabilidades

• Managing day-to-day operations of the used car department, including sourcing stock, pricing, appraisals, and overseeing vehicle preparation and display.
• Leading, motivating, and developing a high-performing sales team to meet targets and deliver exceptional customer service.
• Reporting on departmental performance, key KPIs, and stock levels to senior management.
• Ensuring all vehicles meet safety and quality standards in line with company policies and legal requirements.
• Driving compliance with Group sales processes and industry regulations.
• Creating and implementing strategies to boost sales and profitability, including effective lead management and in-house sourcing through our service teams.
• Handling customer queries and complaints with professionalism and a commitment to resolution.

Conocimientos

Motor trade experience

Team leadership

Customer focus

Pricing strategies

Descripción del empleo

Wessex Garages is seeking an experienced Used Car Manager to lead the used car operation across our sites. You will drive day-to-day activities, stock sourcing, pricing, appraisals and vehicle presentation, while developing a high-performing sales team to achieve targets and deliver outstanding customer service.

Reporting on performance and stock levels to senior management, you will ensure vehicles meet safety and quality standards and comply with all regulations.