Urology Outpatient HCA

NHS; Telford; On-site; GBP 22,000 - 30,000; Full time

Job summary

The NHS is seeking a compassionate Healthcare Assistant to join the Urology Outpatients Department, where you will assist in patient procedures and provide high-quality patient care. This role involves working closely with a specialist team to ensure dignity and compassion in patient interactions, alongside maintaining clinical environments and supporting infection control practices.

Qualifications

• Minimum of 2 years experience within an outpatient setting.
• Practiced in urology outpatients for at least 6 months in the last year.

Responsibilities

• Assist with delivery of safe, high-quality care in a busy outpatient setting.
• Prepare clinical environments for procedures and assist patients during procedures.
• Document vital signs and ensure patients receive information and reassurance.

Skills

Patient Care

Clinical Observations

Infection Control

Compassionate Communication

Job description

Are you a caring and motivated individual looking to make a difference in a fast-paced clinical environment? We are seeking a dedicated Healthcare Assistant to join our dynamic Urology Outpatients Department, supporting patients undergoing LATP (Local Anaesthetic Transperineal biopsy) and flexible cystoscopy procedures.

Main duties of the job

As a key member of our specialist urology team, youll assist with the delivery of safe and high-quality care in a busy outpatient setting. Youll work closely with nurses, consultants, and other professionals to support diagnostic and minor surgical procedures, ensuring patients are treated with dignity and compassion throughout their journey.

Prepare and maintain clinical environments for LATP and flexible cystoscopy clinics

Chaperone and assist patients during procedures

Carry out clinical observations and document vital signs

Support infection prevention and control practices

Assist with stock control and clinic equipment preparation

Provide reassurance and clear information to patients before, during, and after procedures

About us

18 Week Support is the leading insourcing provider to the NHS, specialising in clinical demand, capacity management, and waiting list initiatives for both outpatients and day case surgery. Our insourcing services provide expert clinical teams to work closely with your in-house teams, allowing you to increase the number of patients seen, reduce waiting lists, and meet RTT expectations without compromising patient care.

Job responsibilities

Hours: 8:00-18:00 - Saturday's & Sunday's

Person Specification

Experience

• 2 years minimum experience within an Outpatient setting
• Currently practicing or has practised within Urology outpatients, for a minimum of 6 months, over the last 12-month period.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.