Urology Clinic Operations Coordinator

Ashford and St. Peter's Hospitals NHS Foundation Trust; Chertsey; On-site; GBP 24,000 - 29,000; Full time

Job summary

Ashford and St. Peter's Hospitals NHS Foundation Trust in Chertsey is seeking a full-time Clinical Office Co-ordinator for our Urology department to provide a comprehensive administrative service, book appointments and support consultants and their teams.

You will work with the Patient Pathway Team, handle clinic and theatre bookings, maintain high professional standards, and be a flexible team player with an excellent telephone manner.

Qualifications

• Experience in clinical office administration.
• Excellent telephone manner.
• Strong attention to detail.
• Ability to work flexibly with team.

Responsibilities

• Provide a comprehensive administrative service to the clinical office and staff.
• Organise workload with Consultants and Teams, coordinating with other Clinical Office Coordinators.
• Book appointments for the service and cross cover when necessary.
• Act as a key contact for patients and work with clinicians, nurses and other specialities.
• Collaborate with the Patient Pathway Team to ensure clinic/theatre bookings align with policy.
• Demonstrate initiative and contribute to efficient organisation.

Skills

Administrative skills

Telephone etiquette

Patient contact

Team player

Education

GCSEs or equivalent

Tools

Surrey Safe Care (Millennium)

Evolve

Dictate IT

Job description

Ashford and St. Peter's Hospitals NHS Foundation Trust in Chertsey is seeking a full-time Clinical Office Co-ordinator for our Urology department to provide a comprehensive administrative service, book appointments and support consultants and their teams.

You will work with the Patient Pathway Team, handle clinic and theatre bookings, maintain high professional standards, and be a flexible team player with an excellent telephone manner.