Urgent Care Operations Coordinator (24/7)

HealthHero; Telford; Presencial; GBP 19.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Holiday up to 33 days (pro-rata)

Base rate £13.63/hr + enhancements up

Company Pension Scheme

Simply Health cash plan

Life Assurance

Free staff parking

Descripción de la vacante

HealthHero Integrated Care is seeking a proactive Urgent Care Coordinator to join our 24/7 service in Shropshire, Telford and Wrekin. Based at the Telford Headquarters, you will coordinate SPA and Out of Hours Urgent Care operations, ensuring timely access to appropriate care.

The role requires flexible hours including days, nights, weekends and bank holidays, with full training and ongoing professional development provided to support your career in urgent care.

Formación

• Good general education.
• Experience in a similar role.
• Excellent communication skills.
• Attention to detail.
• Ability to prioritise your workload.
• Caring and empathetic nature.

Responsabilidades

• Be the responsive point of contact for medical, clinical and healthcare professionals, including ambulance services and NHS 111.
• Plan ahead to ensure people and resources are best utilised.
• Assist clinicians to access community health teams.
• Supervise operational staff.

Conocimientos

General education

Experience in a similar role

Excellent communication

Attention to detail

Prioritise workload

Caring and empathetic

Descripción del empleo

HealthHero Integrated Care is seeking a proactive Urgent Care Coordinator to join our 24/7 service in Shropshire, Telford and Wrekin. Based at the Telford Headquarters, you will coordinate SPA and Out of Hours Urgent Care operations, ensuring timely access to appropriate care.

The role requires flexible hours including days, nights, weekends and bank holidays, with full training and ongoing professional development provided to support your career in urgent care.