Upscale Restaurant & Bar Supervisor - Guest Experience Lead

Harri; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

Harri in London seeks a dedicated and hands-on Restaurant Supervisor to help run our Restaurant and Bar operations, ensuring exceptional service, team coordination and guest satisfaction. The ideal candidate will assist the Restaurant Manager in daily service, staff supervision and delivering an outstanding dining experience.

Experience in luxury hotel or fine dining settings is essential, with strong leadership, attention to detail and a passion for high-end service.

Qualifications

• Minimum of 2 years’ experience in a supervisory role within luxury hospitality.
• Strong knowledge of restaurant, bar, and event operations.

Responsibilities

• Supervise day-to-day restaurant and bar operations to ensure a seamless guest experience.
• Lead, motivate and manage the restaurant and bar team to deliver exceptional service.
• Coordinate with kitchen, bar, and front-of-house teams for smooth service.
• Handle guest feedback and upsell premium food and beverage options.

Skills

Leadership

Customer service

Team management

Guest experience

Tools

Micros Symphony

Job description

Harri in London seeks a dedicated and hands-on Restaurant Supervisor to help run our Restaurant and Bar operations, ensuring exceptional service, team coordination and guest satisfaction. The ideal candidate will assist the Restaurant Manager in daily service, staff supervision and delivering an outstanding dining experience.

Experience in luxury hotel or fine dining settings is essential, with strong leadership, attention to detail and a passion for high-end service.