Upscale Bartender with Great Perks and Guest Focus

The Best Western Plus Windmill Village Hotel, Golf Club & Spa; Coventry; On-site; GBP 12,000 - 21,000; Full time

Benefits offered by this job

Free onsite parking

Free gym and golf club membership

Discounted food & beverage

Discounted stays within the group

Job summary

The Best Western Plus Windmill Village Hotel, Golf Club & Spa in Coventry is seeking a friendly Bartender to deliver excellent guest service and uphold our No Empty Glasses culture.

You will prepare drinks, handle orders, upsell menu items, manage cash, and maintain bar area and glassware, ensuring a smooth, welcoming bar experience for hotel guests and members. Experience in high-volume settings is preferred, and the role may be full-time or part-time depending on shift patterns.

Responsibilities

• Supply the highest possible level of guest care and service to the guests, internal and external.
• Prepare bar area and dispensing equipment prior to service.
• Attain a high level of product knowledge and pricing.
• Prepare drinks orders for guests according to specified recipes in accordance with specified measuring systems.
• Take orders, dispense drinks, serve at bar and tables (where applicable) and handle cash transactions.
• Collect, wash and maintain glassware during service.
• Serve bar foods and sundry items as required.
• Carry out bar closing procedures.
• Have a full understanding of bar food menu and beverage stock list.
• Actively promote additional menu items using upsell techniques to generate incremental revenue.
• Maintain a "No Empty Glasses and No Empty Tables" culture, ensuring every guest is served with minimal waiting time.
• Process all payment methods accordingly. Count takings at end of shift and complete designated cashier reports.
• Comply with all aspects of 'Alcohol Licensing' regulations.
• Carry out tasks as shown on the departmental cleaning rota as to the standards required.
• Assist and be courteous to guests, displaying good customer care, hospitality and social skills at all times.

Job description

The Best Western Plus Windmill Village Hotel, Golf Club & Spa in Coventry is seeking a friendly Bartender to deliver excellent guest service and uphold our No Empty Glasses culture.

You will prepare drinks, handle orders, upsell menu items, manage cash, and maintain bar area and glassware, ensuring a smooth, welcoming bar experience for hotel guests and members. Experience in high-volume settings is preferred, and the role may be full-time or part-time depending on shift patterns.