Upholstery Quality Lead — On-site & Process Improvement

Whitemeadow; Sutton-in-Ashfield; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

30 days holiday

Staff discount on our products

Formal and informal training

Job summary

Whitemeadow in Nottinghamshire is seeking a Product Quality Supervisor & Assurance to uphold and continuously improve product quality across our upholstery manufacturing operations. This hands-on, site-based role partners with production to embed quality standards and achieve right-first-time results.

With a strong furniture upholstery background and a proactive, coaching mindset, you’ll lead improvement actions, perform quality reviews, and support audits while promoting our Vision and Values

Qualifications

• Experience in managing product and process non-conformances.
• Ability to interpret quality data and apply insights on site.
• Proactive, detail-oriented approach with strong problem solving.
• Confident communicator capable of influencing teams.
• Proven background in furniture upholstery manufacturing.
• Experience with quality/assurance in a manufacturing setting.
• Familiarity with ISO standards and NCR-driven systems.

Responsibilities

• Oversee day-to-day quality needs across the site holistically.
• Collaborate with production to share quality performance and expectations.
• Identify improvements across people, products and processes and drive resolution.
• Ensure tasks meet process, regulatory, NCR and ISO requirements.
• Support management with quality improvements, training, and disciplinary actions.
• Maintain quality standards in upholstery operations including prep, frame, sewing and finishing.
• Deliver toolbox talks on quality topics as needed.
• Assist new product introductions with Quality and Development teams.
• Coordinate with customer teams to inspect replacement orders before dispatch.
• Maintain visible quality messaging and on-site visual management.
• Prepare and present quality updates for stakeholder meetings.
• Support housekeeping and compliance during visits and audits.
• Uphold health & safety responsibilities for self and others.
• Promote Whitemeadow Vision & Values in all activities.

Skills

Non-conformance management

Quality data interpretation

Detail-oriented

Effective communicator

Upholstery manufacturing experience

Quality assurance in manufacturing

ISO/NCR familiarity

Job description

Whitemeadow in Nottinghamshire is seeking a Product Quality Supervisor & Assurance to uphold and continuously improve product quality across our upholstery manufacturing operations. This hands-on, site-based role partners with production to embed quality standards and achieve right-first-time results.

With a strong furniture upholstery background and a proactive, coaching mindset, you’ll lead improvement actions, perform quality reviews, and support audits while promoting our Vision and Values