Upholstery Quality Supervisor (30 Days Holiday)

Whitemeadow Furniture Limited; Sutton; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

30 days holiday

Staff discount on our products

Formal and informal training

Job summary

Whitemeadow Furniture Limited in Sutton-in-Ashfield, Nottinghamshire, is seeking a Product Quality Supervisor & Assurance to join our on-site Quality team and drive continuous improvement across upholstery manufacturing processes.

You will be the visible on-floor presence, coaching production to achieve right-first-time quality while ensuring compliance with ISO/NCR standards and site procedures.

Qualifications

• Identify and address product and process non-conformance.
• Interpret quality data and performance statistics on site.
• Proactive, solutions-focused approach with strong attention to detail.
• Confident communicator able to engage individuals and groups to improve performance.
• Proven experience within furniture upholstery manufacturing.
• Experience working within a quality or assurance role in a manufacturing environment.
• Familiarity with ISO or NCR-driven quality systems.

Responsibilities

• Managing the day-to-day quality requirements of the site from a holistic perspective.
• Working closely with production teams to communicate current quality performance and expectations.
• Identifying areas for improvement across people, products, and processes, and supporting their resolution.
• Ensuring quality tasks are met in line with process, regulatory, NCR and ISO requirements.
• Supporting site management with quality-related improvement actions, training needs, and disciplinary processes, seeing them through to conclusion.
• Ensuring quality standards are consistently applied within upholstery operations, including prepping, frame assembly, sewing, and finishing, to minimise product rejects.
• Delivering quality-focused toolbox talks where required.
• Supporting new product introductions in collaboration with the wider Quality and Development teams.
• Working with customer-facing teams to inspect replacement orders prior to dispatch, when required.
• Maintaining visible quality messaging and visual management tools on site.
• Preparing and presenting clear feedback and quality updates for stakeholder meetings.
• Supporting good housekeeping standards, particularly during customer visits and audits.
• Upholding health and safety responsibilities for yourself and others.
• Living and promoting the Whitemeadow Vision & Values in everything you do.
• You may also be asked to carry out additional tasks within your capability to support business needs.

Skills

Non-conformance handling

Quality data analysis

Detail orientation

Effective communicator

Upholstery manufacturing

ISO/NCR familiarity

Team coaching

Tools

Quality management systems

Job description

Whitemeadow Furniture Limited in Sutton-in-Ashfield, Nottinghamshire, is seeking a Product Quality Supervisor & Assurance to join our on-site Quality team and drive continuous improvement across upholstery manufacturing processes.

You will be the visible on-floor presence, coaching production to achieve right-first-time quality while ensuring compliance with ISO/NCR standards and site procedures.