Unplanned Care Service Manager — Lead Patient Pathways

The Hillingdon Hospital NHS Foundation Trust; Uxbridge; On-site; GBP 56,000 - 63,000; Full time

Job summary

The Hillingdon Hospitals NHS Foundation Trust is seeking a Service Manager for the Unplanned Care Division. The role will oversee day-to-day management of elective recovery, patient experience, operational performance, and budgetary control, in collaboration with Consultants, Matron/Lead Nurses, Ward/Outpatient Managers and Resident Medical staff.

You will lead an administrative team and ensure delivery of key national and local targets such as RTT, cancer and diagnostic waiting time standards,

Qualifications

• Postgraduate degree in a related field or equivalent experience.
• Evidence of continuing professional development.
• Demonstrable experience of working in the NHS in a Junior management position.
• Experience of working in an acute NHS organisation.
• Project management experience.
• Experience and familiarity with business planning and preparation of business cases.

Responsibilities

• Lead service development and improve patient pathways with clinical leads and multidisciplinary teams.
• Develop and implement capacity plans to meet access targets and drive savings.
• Support senior managers in strategic planning for integrated care and service redesign.

Skills

NHS management experience

Junior management in NHS

Acute NHS organisation

Project management

Business planning

Education

Postgraduate degree or equivalent

Job description

The Hillingdon Hospitals NHS Foundation Trust is seeking a Service Manager for the Unplanned Care Division. The role will oversee day-to-day management of elective recovery, patient experience, operational performance, and budgetary control, in collaboration with Consultants, Matron/Lead Nurses, Ward/Outpatient Managers and Resident Medical staff.

You will lead an administrative team and ensure delivery of key national and local targets such as RTT, cancer and diagnostic waiting time standards,