Universal Credit Help to Claim Advisor — Phone & Webchat
ACFA - The Advice Network
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Job summary
Citizens Advice North Somerset is hiring a Help to Claim Adviser to support people applying for Universal Credit both over the phone and via webchat.
The role delivers multi-channel advice through the Help to Claim service and provides specialist support to advisers, helping clients access their first Universal Credit payment during service hours (8am–6pm, Monday to Friday).
To apply, please visit nscab.org.uk/work-with-us. Deadline to apply: 31st July 2026.
Job description
Citizens Advice North Somerset is hiring a Help to Claim Adviser to support people applying for Universal Credit both over the phone and via webchat.
The role delivers multi-channel advice through the Help to Claim service and provides specialist support to advisers, helping clients access their first Universal Credit payment during service hours (8am–6pm, Monday to Friday).
To apply, please visit nscab.org.uk/work-with-us. Deadline to apply: 31st July 2026.
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