Welfare Benefits Trainee to Qualified Adviser

ACFA - The Advice Network; England; On-site; GBP 22,293 - 30,161; Full time

Job summary

Citizens Advice North Somerset is hiring a Trainee Welfare Benefits Caseworker to develop into a qualified adviser, helping clients access the benefits they’re entitled to through advice, casework and appeals support.

The role involves completing Welfare Benefits Caseworker training and, within three months, actively advising and assisting clients while managing a caseload and contributing to an efficient service that assesses eligibility, maximises income and supports review and appeal

Responsibilities

• Undertake Welfare Benefits Caseworker training.
• Within three months, actively advising and assisting clients and managing a caseload.
• Assist in providing an efficient Welfare Benefits service to assess eligibility, maximise income and review and appeal decisions as appropriate.

Job description

Citizens Advice North Somerset is hiring a Trainee Welfare Benefits Caseworker to develop into a qualified adviser, helping clients access the benefits they’re entitled to through advice, casework and appeals support.

The role involves completing Welfare Benefits Caseworker training and, within three months, actively advising and assisting clients while managing a caseload and contributing to an efficient service that assesses eligibility, maximises income and supports review and appeal