Underwriting Support Assistant

Markel Service; Leeds; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

5% bonus

Hybrid working

Training & support

Exposure to specialist markets

Career progression

Job summary

Markel is seeking an Underwriting Support Assistant for a 15-month FTC in Leeds with hybrid working (3 days in the office, 2 days at home). You will support Underwriters, handle admin tasks, and gather risk information to aid renewal files.

This role offers training, exposure to specialist markets, and clear progression pathways within a growing team. Ideal candidates are recent graduates or those with customer service or admin experience, eager to learn and develop in a professional insurance

Qualifications

• Highly organised and detail-focused approach.
• Comfortable communicating with a range of people.
• Experience in customer service, administration or office roles is beneficial.

Responsibilities

• Support Underwriters with day-to-day administration.
• Run workflow reports and allocate tasks across the team.
• Prepare renewal files and gather key risk information.
• Coordinate property and risk surveys.
• Review and track survey requirements.
• Research and collate information such as CQC reports and supporting documentation.
• Manage incoming calls, messages and broker enquiries.
• Follow up outstanding information with brokers.
• Update internal systems and maintain accurate records.
• Assist with ad hoc projects and wider team initiatives.

Skills

Highly organised

Detail oriented

Strong communication

Time management

Team player

Customer service experience

Education

Recent graduate

Tools

Microsoft Office

Job description

Underwriting Support Assistant (15-Month FTC)

Care Renewals Team | Leeds | Hybrid Working (3 Days Office / 2 Days Home)

Looking for a role that could kick-start your career in insurance?

At Markel, we're not just looking for someone to provide support. We're looking for someone who wants to learn, develop and grow as part of one of our most successful and expanding underwriting teams.

This is an opportunity to join our thriving Care Renewals Team, supporting a portfolio of specialist care, charity, social welfare and not-for-profit clients across the UK. You'll work alongside experienced Underwriters, gain valuable exposure to commercial insurance, and develop skills that could open the door to a long-term underwriting career. In fact, the person you're replacing is progressing internally into an underwriting role, demonstrating the genuine career pathways available within the team.

Whether you're a recent graduate, have customer service experience, or are looking for a new challenge in a professional office environment, we'd love to hear from you.

Why Join the Care Renewals Team?

The Care Renewals team is one of the largest and most successful teams within Markel's Renewals division, managing a substantial portfolio of care, social welfare, charity and not-for-profit clients. The team continues to grow year-on-year, providing excellent opportunities for development and progression.

You’ll join a supportive team of around 15 colleagues who pride themselves on delivering exceptional service, working collaboratively and supporting each other's development.

What You’ll Be Doing:

• Supporting Underwriters and Senior Underwriters with day-to-day administration.
• Running workflow reports and allocating tasks across the team.
• Preparing renewal files and gathering key risk information.
• Coordinating property and risk surveys.
• Reviewing and tracking survey requirements.
• Researching and collating information such as CQC reports and supporting documentation.
• Managing incoming calls, messages and broker enquiries.
• Following up outstanding information with brokers.
• Updating internal systems and maintaining accurate records.
• Assisting with ad hoc projects and wider team initiatives.

What We’re Looking For:

• Are highly organised and detail focused.
• Enjoy working in a busy environment.
• Are confident communicating with a range of people.
• Can manage and prioritise multiple tasks.
• Take ownership and use their initiative.
• Have strong written and verbal communication skills.
• Are comfortable using Microsoft Office and learning new systems.
• Enjoy working as part of a team.
• Have customer service, administration or office-based experience.

Previous insurance experience would be advantageous but is by no means essential. Full training will be provided.

A Great Opportunity to Build a Career:

This role offers an excellent entry point into the insurance industry and provides direct exposure to experienced Underwriters, specialist insurance products and commercial decision‑making.

Potential career pathways include:

UnderwritingSupport Assistant→Assistant Underwriter→Underwriter→Senior Underwriter→Leadership Roles

As a growing portfolio and business area, we are committed to developing talent and creating progression opportunities wherever possible.

What You’ll Get in Return:

• Good starting salary +5% bonus at the end of the FTC
• Hybrid working model.
• Comprehensive training and support.
• Exposure to specialist insurance markets.
• Genuine development and progression opportunities.
• Supportive and collaborative team culture.
• Opportunity to secure a longer‑term career with Markel.

Working Pattern:

• Leeds office location.
• Hybrid working: 3 days office / 2 days home.
• Core office days: Monday and Tuesday.
• Third office day chosen by you.
• Additional office attendance may be required during your onboarding and training period.

Ready to Start Your Underwriting Career?

If you’re organised, proactive, eager to learn and looking for a role where you can genuinely build a future, we’d love to hear from you.

Join Markel and become part of a successful, growing team where your development is just as important as the work you do.

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patt