Underwriting Support Assistant

Markel International Services Ltd; Leeds; Híbrido; GBP 23.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working

Bonus 5% end-of-FTC

Descripción de la vacante

Markel's Underwriting Care Renewals Team in Leeds is offering an entry-level role as an Underwriting Support Assistant on a 15-month FTC, with hybrid working (3 days in the office / 2 days at home).

You'll support underwriters, handle admin, renewals, risk information, surveys and broker queries while learning insurance and pursuing an underwriting career.

We welcome graduates or those with customer service experience; full training and clear progression opportunities exist within Markel.

Formación

• Organised, detail-focused and able to prioritise tasks.
• Experience in customer service, administration or office roles.
• Willing to learn and develop in insurance; full training provided.

Responsabilidades

• Support underwriters with day-to-day admin.
• Run workflow reports and allocate team tasks.
• Prepare renewal files and gather risk information.
• Coordinate property and risk surveys.
• Review survey requirements and related documentation.
• Research and collate information such as CQC reports.
• Manage incoming calls, messages and broker enquiries.
• Follow up outstanding information with brokers.
• Update internal systems and maintain records.
• Assist with ad hoc projects and wider team initiatives.

Conocimientos

Organised

Detail-oriented

Busy environment

Communication skills

Multitasking

Microsoft Office

Team player

Customer service

Administration experience

Herramientas

Microsoft Office

Descripción del empleo

Underwriting Support Assistant (15-Month FTC) Care Renewals Team | Leeds | Hybrid Working (3 Days Office / 2 Days Home) Looking for a role that could kick-start your career in insurance? At Markel, we're not just looking for someone to provide support. We're looking for someone who wants to learn, develop and grow as part of one of our most successful and expanding underwriting teams. This is an opportunity to join our thriving Care Renewals Team, supporting a portfolio of specialist care, charity, social welfare and not-for-profit clients across the UK. You'll work alongside experienced Underwriters, gain valuable exposure to commercial insurance, and develop skills that could open the door to a long-term underwriting career.

In fact, the person you're replacing is progressing internally into an underwriting role, demonstrating the genuine career pathways available within the team. Whether you're a recent graduate, have customer service experience, or are looking for a new challenge in a professional office environment, we'd love to hear from you.

Why Join the Care Renewals Team?

The Care Renewals team is one of the largest and most successful teams within Markel's Renewals division, managing a substantial portfolio of care, social welfare, charity and not-for-profit clients. The team continues to grow year-on-year, providing excellent opportunities for development and progression. You'll join a supportive team of around 15 colleagues who pride themselves on delivering exceptional service, working collaboratively and supporting each other's development.

What You'll Be Doing:

• Supporting Underwriters and Senior Underwriters with day-to-day administration.
• Running workflow reports and allocating tasks across the team.
• Preparing renewal files and gathering key risk information.
• Coordinating property and risk surveys.
• Reviewing and tracking survey requirements.
• Researching and collating information such as CQC reports and supporting documentation.
• Managing incoming calls, messages and broker enquiries.
• Following up outstanding information with brokers.
• Updating internal systems and maintaining accurate records.
• Assisting with ad hoc projects and wider team initiatives.

What We're Looking For:

• Are highly organised and detail focused.
• Enjoy working in a busy environment.
• Are confident communicating with a range of people.
• Can manage and prioritise multiple tasks.
• Take ownership and use their initiative.
• Have strong written and verbal communication skills.
• Are comfortable using Microsoft Office and learning new systems.
• Enjoy working as part of a team.
• Have customer service, administration or office-based experience.
• Previous insurance experience would be advantageous but is by no means essential. Full training will be provided.

A Great Opportunity to Build a Career:

This role offers an excellent entry point into the insurance industry and provides direct exposure to experienced Underwriters, specialist insurance products and commercial decision-making. Potential career pathways include: Underwriting Support Assistant - Assistant Underwriter - Underwriter - Senior Underwriter - Leadership Roles As a growing portfolio and business area, we are committed to developing talent and creating progression opportunities wherever possible.

What You'll Get in Return:

• Good starting salary +5% bonus at the end of the FTC
• Hybrid working model.
• Comprehensive training and support.
• Exposure to specialist insurance markets.
• Genuine development and progression opportunities.
• Supportive and collaborative team culture.
• Opportunity to secure a longer-term career with Markel.

Working Pattern:

• Leeds office location.
• Hybrid working: 3 days office / 2 days home.
• Core office days: Monday and Tuesday.
• Third office day chosen by you.
• Additional office attendance may be required during your onboarding and training period.

Ready to Start Your Underwriting Career?

If you're organised, proactive, eager to learn and looking for a role where you can genuinely build a future, we'd love to hear from you. Join Markel and become part of a successful, growing team where your development is just as important as the work you do.

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful.