Underwriting Room & Property Operations Associate

Lloyd S; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Lloyd’s, the world’s leading insurance and reinsurance marketplace, is recruiting an Associate, Underwriting Room & Property Manager to join our team in London. You will manage important records, coordinate processes and provide valuable insight that supports business decisions, underpinning the smooth operation of the Lloyd's Underwriting Room.

Corporate Real Estate plays a vital role in creating and managing workplace environments that support our people, market participants and visitors.

Qualifications

• Experience in property, workplace, facilities management, or a similar operational environment.
• Strong administrative and organisational skills with the ability to manage multiple priorities.
• Proficient in Microsoft 365 apps (Excel, PowerPoint, Word, Outlook, Teams).
• Experience with databases, trackers or governance documentation.
• Strong communication skills and a customer-focused approach.
• Ability to analyse information and present it clearly and accurately.
• Good judgement handling confidential information and escalating issues where appropriate.

Responsibilities

• Managing underwriting box occupancy data, space allocation records and governance documentation.
• Maintaining lease, licence and property records, ensuring information is accurate, complete and audit-ready.
• Coordinating licence administration for the Underwriting Room and Innovation Lab, tracking approvals and maintaining documentation.
• Supporting rental invoicing, recharge schedules and financial administration across tenanted offices.
• Coordinating meetings, consultations and stakeholder engagement activities, tracking actions and outcomes.
• Producing reports, presentations and management information to support planning and decision‑making.
• Responding to stakeholder queries relating to occupancy data, licences, underwriting boxes and market information.
• Supporting compliance activities, including record management, reporting and governance processes.
• Coordinating archive requests and maintaining associated records and trackers.
• Assisting with Service Partner performance administration, KPI tracking and communication activities.

Skills

Property management

Facilities management

Project coordination

Administrative skills

Stakeholder engagement

Data analysis

Communication

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Microsoft Outlook

Microsoft Teams

Job description

Lloyd’s, the world’s leading insurance and reinsurance marketplace, is recruiting an Associate, Underwriting Room & Property Manager to join our team in London. You will manage important records, coordinate processes and provide valuable insight that supports business decisions, underpinning the smooth operation of the Lloyd's Underwriting Room.

Corporate Real Estate plays a vital role in creating and managing workplace environments that support our people, market participants and visitors.