Associate, Underwriting Room & Property Management

Lloyd S; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Lloyd’s, the world’s leading insurance and reinsurance marketplace, is recruiting an Associate, Underwriting Room & Property Manager to join our team in London. You will manage important records, coordinate processes and provide valuable insight that supports business decisions, underpinning the smooth operation of the Lloyd's Underwriting Room.

Corporate Real Estate plays a vital role in creating and managing workplace environments that support our people, market participants and visitors.

Qualifications

• Experience in property, workplace, facilities management, or a similar operational environment.
• Strong administrative and organisational skills with the ability to manage multiple priorities.
• Proficient in Microsoft 365 apps (Excel, PowerPoint, Word, Outlook, Teams).
• Experience with databases, trackers or governance documentation.
• Strong communication skills and a customer-focused approach.
• Ability to analyse information and present it clearly and accurately.
• Good judgement handling confidential information and escalating issues where appropriate.

Responsibilities

• Managing underwriting box occupancy data, space allocation records and governance documentation.
• Maintaining lease, licence and property records, ensuring information is accurate, complete and audit-ready.
• Coordinating licence administration for the Underwriting Room and Innovation Lab, tracking approvals and maintaining documentation.
• Supporting rental invoicing, recharge schedules and financial administration across tenanted offices.
• Coordinating meetings, consultations and stakeholder engagement activities, tracking actions and outcomes.
• Producing reports, presentations and management information to support planning and decision‑making.
• Responding to stakeholder queries relating to occupancy data, licences, underwriting boxes and market information.
• Supporting compliance activities, including record management, reporting and governance processes.
• Coordinating archive requests and maintaining associated records and trackers.
• Assisting with Service Partner performance administration, KPI tracking and communication activities.

Skills

Property management

Facilities management

Project coordination

Administrative skills

Stakeholder engagement

Data analysis

Communication

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Microsoft Outlook

Microsoft Teams

Job description

Lloyd’s is the world’s leading insurance and reinsurance marketplace, bringing together the world’s leading risk takers to advance global progress.

Our strategy is focused on delivering strong underwriting performance, operating an efficient and flexible marketplace, and maximising the capital advantage of the Lloyd’s market — while continuing to build a Lloyd’s we are proud of.

How we deliver this, matters. We take the risk, make things happen, and own the outcome — working together across our global network to turn insight into impact.

Lloyd’s are recruiting for an Associate, Underwriting Room & Property Manager to join our team in London. This is an opportunity to play a key role in the day‑to‑day operation of the iconic Lloyd's Underwriting Room while supporting property governance, stakeholder engagement, space management and workplace projects across our portfolio.

You’ll be trusted to manage important records, coordinate processes, support financial administration and provide valuable insight that helps inform business decisions. Your work will underpin the smooth running of one of the most recognised trading environments in the insurance industry.

Corporate Real Estate plays a vital role in making that happen. We create and manage workplace environments that support our people, market participants and visitors, ensuring Lloyd's continues to operate as a modern, efficient and globally respected marketplace.

What You’ll Be Doing

• Managing underwriting box occupancy data, space allocation records and governance documentation.
• Maintaining lease, licence and property records, ensuring information is accurate, complete and audit-ready.
• Coordinating licence administration for the Underwriting Room and Innovation Lab, tracking approvals and maintaining documentation.
• Supporting rental invoicing, recharge schedules and financial administration across tenanted offices.
• Coordinating meetings, consultations and stakeholder engagement activities, tracking actions and outcomes.
• Producing reports, presentations and management information to support planning and decision‑making.
• Responding to stakeholder queries relating to occupancy data, licences, underwriting boxes and market information.
• Supporting compliance activities, including record management, reporting and governance processes.
• Coordinating archive requests and maintaining associated records and trackers.
• Assisting with Service Partner performance administration, KPI tracking and communication activities.

What You’ll Bring

• Experience in property, workplace, facilities management, project coordination or a similar operational environment.
• Strong administrative and organisational skills with the ability to manage multiple priorities.
• Excellent attention to detail and a commitment to maintaining accurate records.
• Confidence using Microsoft 365, particularly Excel, PowerPoint, Word, Outlook and Teams.
• Experience working with databases, trackers or governance documentation.
• Strong communication skills and a customer‑focused approach.
• The ability to analyse information and present it clearly and accurately.
• Good judgement when handling confidential information and escalating issues where appropriate.

What Success Looks Like

You’ll be known as a trusted and reliable team member who delivers accurate information, keeps processes running smoothly and provides excellent stakeholder support.

Through your work, you’ll help maintain effective governance, support informed decision‑making and contribute to an exceptional workplace experience across Lloyd's.

Being inclusive at Lloyd’s is integral to how we work — and how we deliver impact.

We aim to build a diverse, inclusive environment that reflects the global markets we serve, where everyone is treated with dignity and respect and supported to reach their full potential.

We take the risk by challenging traditional thinking and being proactive about inclusion. That means being open and positive about workplace adjustments, prioritising health and wellbeing, and investing in diversity and inclusion training so everyone feels able to contribute and succeed.

We make things happen by turning our commitment into action. Through employee networks, mentoring, volunteering opportunities and sustained investment in professional development, we create an environment where inclusion is experienced day‑to‑day — not just talked about.

We own the outcome by focusing on impact. By bringing together diverse perspectives and the best minds in the industry, we work collaboratively with underwriters and brokers to create innovative, responsive solutions that share risk and solve complex problems across global markets.