Syndicate Operations Associate – Lloyd's Market

G MASS Consulting; Greater London; On-site; GBP 38,000 - 46,000; Full time

Job summary

G MASS Consulting are seeking an Operations Assistant to join the Syndicate Operations team in London. You will support Underwriters with risk entry, data quality and signing/claims messages, gaining broad exposure across risk processing and the wider London Market.

This role offers a path toward a recognised industry qualification and is based in London, UK, with a permanent contract and opportunities to work closely with Team Leaders and senior colleagues.

Qualifications

• Solid understanding of how Lloyd's syndicates operate.
• Awareness of delegated authority vs open market operations.
• Exposure to London Market platforms such as PPL or Whitespace.
• High accuracy standards and attention to detail.
• Well organised with ability to juggle deadlines.

Responsibilities

• Enter risk and aggregate data into underwriting systems accurately and on time.
• Perform quality checks on risk data and flag discrepancies.
• Handle USM and SCM message processing and chase failures to meet SLA.
• Serve as a point of contact for Underwriters to smooth transactions.
• Collaborate with Team Leaders to manage SLAs and targets.
• Suggest improvements to processes for accuracy and efficiency.
• Build relationships across Underwriting and Operations for day-to-day queries.

Skills

Attention to detail

Communication

Organisational skills

Team player

Proactive mindset

Tools

Excel

Word

Outlook

Job description

G MASS Consulting are seeking an Operations Assistant to join the Syndicate Operations team in London. You will support Underwriters with risk entry, data quality and signing/claims messages, gaining broad exposure across risk processing and the wider London Market.

This role offers a path toward a recognised industry qualification and is based in London, UK, with a permanent contract and opportunities to work closely with Team Leaders and senior colleagues.