Underwriting Data & QA Support Specialist

Markel; Greater London; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Annual bonus

Benefits package

Pension scheme

Private medical

Job summary

Markel's underwriting support team in London is seeking detail-oriented individuals to join the USS data-entry group. You will input policy information, help maintain data quality and support underwriting colleagues across multiple classes.

We value a proactive, collaborative attitude and a willingness to participate in process improvements, training, and AI initiatives, with opportunities for career development in a global, purpose-driven company.

Qualifications

• Computer literate with ability to understand in-house and Microsoft systems.
• Experience in the insurance industry, Energy experience preferred but not essential.
• Demonstrate consistently high-quality customer focus and service delivery.
• Ability to work in a busy team with shifting priorities and cover for teammates.
• Positive approach to change and willingness to participate in future projects.

Responsibilities

• Perform data entry of insurance policy information into in-house systems to defined standards of accuracy and timeliness.
• Develop broad class knowledge to support the centralised team and specialise in a specific class to become a main contact for underwriting.
• Manage daily workflow and queries, liaising with line manager and underwriting team to support productivity targets.
• Monitor data accuracy levels using QC reporting and dashboards.
• Develop and maintain effective working relationships with underwriting teams and attend meetings when required.
• Engage with training opportunities and support Markel's progress with process optimisation, automation and AI initiatives.

Skills

Attention to detail

Team player

Customer focus

Adaptable to change

Tools

Microsoft 365

In-house systems

QC dashboards

Job description

Markel's underwriting support team in London is seeking detail-oriented individuals to join the USS data-entry group. You will input policy information, help maintain data quality and support underwriting colleagues across multiple classes.

We value a proactive, collaborative attitude and a willingness to participate in process improvements, training, and AI initiatives, with opportunities for career development in a global, purpose-driven company.