Underwriting Support Technician

Markel Corporation; Greater London; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Annual bonus

25 days holiday

Pension scheme

Private medical and dental cover

Life assurance

Travel insurance

Income protection

Job summary

Markel Corporation in London is seeking an Underwriting Support Services (USS) professional to enter insurance policy data into in-house systems with high accuracy. You will build class knowledge to assist the underwriting team, manage daily workflow, and liaise with managers to meet productivity targets.

Ideal candidates have strong data-entry skills, an understanding of insurance processes, and a collaborative mindset.

Qualifications

• High attention to detail and accuracy in data entry.
• Experience in the insurance industry is preferred.
• Able to work in a busy team with shifting priorities.
• Willing to cover for teammates.
• Positive attitude toward change and projects.

Responsibilities

• Perform data entry of insurance policy information into in-house systems.
• Develop knowledge across classes of business to support the USS model.
• Manage daily workflow and respond to queries.
• Monitor data accuracy using QC reports and dashboards.
• Attend underwriting meetings when required and support process improvements.

Skills

Attention to detail

Data entry

Microsoft Office

Insurance industry knowledge

Team player

Tools

In-house systems

QC dashboards

Job description

Do you have excellent attention to detail and would like to be part of the underwriting support team at Markel? What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special!

The opportunity:

Underwriting Support Services (USS) is a centralised team based in our London Fenchurch Street office. We provide a high-quality, timely and accurate data capture and administrative support to our London Market underwriting teams. The team supports a broad range of classes of business, including Marine, Energy, Professional Liability, Cyber and Specialty lines. Our role is to ensure underwriting information is processed, uploaded and quality checked in line with agreed standards and service expectations. USS plays an important part in supporting efficient underwriting operations by managing insurance policy data, undertaking quality assurance activity and responding to technical and process queries from the business.

What you’ll be doing:

Perform data entry of insurance policy information into in-house systems to agreed, defined standards of accuracy and timeliness.

Develop a broad class of business knowledge, to support the centralised team model and also specialise in a specific class of business, to become a main point of contact for the underwriting team.

Manage your daily workflow and business queries efficiently, liaising with both your line manager and underwriting team to support productivity targets.

Monitor and maintain data accuracy levels, utilising QC reporting and dashboards.

Develop and maintain effective working relationships with the underwriting teams and attend underwriting meetings when required.

Engage with training opportunities and support Markel’s progress with process optimisation, automation and AI initiatives.

Our must-haves:

Computer literate, with the ability to develop a full understanding of in-house and Microsoft systems Experience in the insurance industry, with Energy experience being ideal but not essential Demonstrate a consistent high-quality customer focus and service delivery Ability to work in a busy team environment, with daily moving priorities.

Be willing to provide cover for team members and enjoy helping peers.

Positive approach to change and willingness to participate in future projects

Who we are:

Markel Group (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world.

• We’re all about people
• We win together
• We strive for better
• We enjoy the everyday
• We think further

What’s in it for you?

• A great starting salary plus annual bonus & strong benefits package…
• 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave
• Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer

Are you ready to play your part?

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances.

Whatever your background, if you feel you meet the requirements of this role then we want to hear from you.

We are also happy to consider candidates who are looking for flexible working patterns.

We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful.

Please contact us via email at [e-mail] or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.