Underwriting Assistant

Aviva plc; West of England; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Salary circa £30,000

Bonus opportunity

Pension scheme

25 days holiday

Private medical cover

Product discounts

Matching share plan

Save As You Earn

Parental and carers leave

Flexible benefits

Volunteer days (3)

Wellbeing support

Job summary

Aviva plc in Bristol is seeking an Underwriting Assistant to support brokers, renewals, policy adjustments and enquiries. This role suits someone from a commercial broking or underwriting background, with training provided.

You will manage a portfolio of brokers/customers to grow the commercial book while maintaining underwriting integrity and collaborating across teams to deliver the best customer outcomes.

Qualifications

• Operate as a multiclass Underwriting Assistant within guidelines to grow and manage a commercial book end to end.
• Build strong relationships through effective communication with brokers and customers.
• Apply Aviva’s SME & Mid‑Market trading strategy and deepen understanding of commercial products.
• Demonstrate growth mindset, enthusiasm and drive to develop capability and team performance.
• Collaborate across the business, stay organised and meet deadlines for best customer outcomes.

Responsibilities

• Manage a portfolio of brokers and customers to grow the commercial book.
• Underwrite renewals and handle policy adjustments and enquiries.
• Provide the best whole customer solution by understanding client needs through data.

Skills

Underwriting

Broker relationships

Communication

Growth mindset

Team collaboration

Job description

Underwriting Assistant

Bristol

Circa £30,000 per year

We are currently looking for an Underwriting Assistant to join the Aviva business in the West Country.

As an Underwriting Assistant, you will be responsible for servicing brokers, underwriting renewals, managing policy adjustments and handling policy enquiries. This role would be best suited for someone who comes from a commercial broking or underwriting background and is passionate about developing their career, however while experience is desirable full training can be provided.

A bit about the job:

The role involves managing a portfolio of brokers and/or customers to proactively grow the commercial book of business profitably, whilst maintaining underwriting integrity. Within this role there is a requirement to understand client needs through data insights and ultimately to provide the best whole customer solution every time.

Skills and experience we’re looking for:

• Operate as a multiclass Underwriting Assistant within agreed guidelines and authority levels to profitably grow and manage a commercial book of business end to end.
• Build strong, confidence‑based relationships through effective communication and regular face‑to‑face engagement with brokers and/or customers, positioning Aviva as insurer of choice.
• Embrace and apply Aviva’s regional SME & Mid‑Market trading strategy, with curiosity to deepen understanding of commercial business, products, and systems.
• Demonstrate a growth mindset, enthusiasm, and drive, continually developing capability and contributing positively to team performance.
• Work collaboratively across the business, staying well organised and meeting deadlines to achieve the best outcomes for customers.

Due to this being a role in scope for Insurance Distribution Directive (IDD) it is a prerequisite that you are not currently bankrupt and do not have an unspent conviction for a serious criminal offence, in applying for this role you are certifying that you satisfy both of these requirements.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Circa £30,000 salary (depending on location, skills, experience, and qualifications)
• Bonusopportunity - actual amount depends on your performance and Aviva’s
• Generous pensionscheme e.g. if you put in 8%, Aviva adds 14%
• 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here