Education Systems and Delivery Manager

SONICOM; Greater London; Hybrid; GBP 60,000 - 72,000; Full time

Benefits offered by this job

43 days’ annual leave

Generous pension schemes

Flexible working policy from day one

Season ticket loan

Inclusive culture and staff networks

Job summary

Imperial College London seeks a leader for the Education Systems and Delivery team to enhance Ed Tech services across South Kensington and White City campuses. You will drive cloud-based digital content, apps, and data integrations, with a hands-on analytics focus and strong stakeholder collaboration.

The role requires expert knowledge of Microsoft 365 tools, SharePoint Online, and Power Platform, plus experience leading a team and delivering data-driven improvements for teaching and learning.

Qualifications

• Degree or equivalent qualification in Computer Sciences, Maths, Engineering or Science.
• Experience of using and managing SharePoint Online sites.
• Experience of delivering training (one to one or to a group).
• Experience of managing a team to deliver efficiency and utilise knowledge effectively.
• Experience of processing, analysing, and interpreting large and complex data sets with SQL/Azure or similar.
• Experience of analysing qualitative information for evidence-based actions.
• Experience with quantitative data management and visualization tools (R, SPSS, Power BI, Excel).
• Proficiency in Power Platform tools (PowerApps, Power Automate, Power BI).
• Experience of using and supporting the best use of VLE environments in Higher Education.

Responsibilities

• Lead a team of four with domain-specific expertise to improve Ed Tech support and delivery for staff and students.
• Identify technological solutions to staff and student challenges and implement with university systems.
• Collaborate across departments to share best practices and ensure a unified Ed Tech service standard.
• Translate data insights into actionable improvement plans for learning experiences.

Skills

SharePoint Online

Training delivery

Team leadership

Data analysis

Data visualization

Power Platform (Power BI, PowerApps, -

Education

Degree in Computer Science, Mathematics, Engineering, or Science

Tools

SQL/Azure

Power BI

Job description

Job number ENG04039 Faculties Faculty of Engineering Departments Faculty of Engineering Salary or Salary range £59,808 - £71,793 per annum Location/campus South Kensington and White City Campus - Hybrid Contract type work pattern Full time - Open ended Posting End Date 5 Oct 2026

About the role

Imperial College London is the only UK university to focus entirely on science, engineering, medicine and business and our international reputation for excellence in teaching and research sees us consistently rated a top 10 university worldwide. The Faculty comprises of ten departments and, across all levels of study, has in excess of 10,000 students. This requires a high level of support and collaboration from our Ed Tech teams.

The Education Systems and Delivery team work alongside an Ed Tech Learning Design and Innovation team. Both sections work in partnership with one another to provide high quality support for all our colleagues in Departments to enhance the experience of students and staff in the undertaking of our Educational Mission.

Leading the Education Systems and Delivery team, the post holder will have expert-level knowledge of the Microsoft 365 platform and all its related tools including, SharePoint, Dataverse, Power Apps, Power Automate and Power BI, as well as a good understanding of SQL Database tools, and integration processes into our Learning Management System and University data systems.

The post holder will work to develop strategies and projects to implement and maintain cloud-based digital content, applications, tools and repositories for Faculty use, including managing the complete life cycle of these digital services. The post holder will also have a hands-on focus on digital analytics, quantitative and qualitative user insight in their faculty. It's your chance to be at the forefront of developing and delivering high quality learning support solutions to meet the growing digital needs of education at a world leading university

What you would be doing

You will be responsible for a team of four, who will have their own domain of expertise, ensuring that together the Education systems’ support, development and delivery provision is focussed on improving the experience of both staff and student users. You will be required to identify technological solutions to challenges staff and students encounter, and work to deliver these in conjunction with the integrated delivery of university based systems to ensure the effective flow and quality of data. You will be required to work collaboratively across all departments, learning from and translating pockets of best practice, to ensure the Faculty is operating with a collective vision of Ed Tech service excellence.

What we are looking for

Degree or equivalent qualification preferably in the field of Computer Sciences, Maths, Engineering or Science.

Experience of using and managing SharePoint Online sites

Experience of delivering training (one to one or to a group)

Experience of managing a team to deliver excellent efficiency and utilisation of individual knowledge to maximise business effectiveness

Experience of processing, analysing, and interpreting large and complex data sets using appropriate database software or programming languages such as R or Azure/SQL, for communication to specialist and non-specialist audiences.

Experience of analysing qualitative information to support evidence for the development of effective action plans and interventions.

Experience of quantitative data management methodologies and data visualisation methods and software

(e.g. R, SPSS, Power BI, Excel).

Proficient in Power Platform tools such as PowerApps, Power Automate and Power BI.

Experience of using and supporting the best use of VLE environments in Higher Education

What we can offer you

• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
• Benefit from a sector-leading salary and remuneration package (including 43 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Interest-free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing .

Further information

This is a fulltime, open-ended role based at South Kensington Campus.

For further information contact [e-mail]

Attached documents are available under links. Clicking a document link will initialize its download.

Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above.

We reserve the right to close the advert before the stated closing date, should we receive a high volume of applications. It is therefore advisable that you submit your application as early as possible to avoid disappointment.

If you encounter any technical issues while applying online, please don't hesitate to email us at [e-mail]. We're here to help.

About Imperial

Welcome to Imperial, a global top-ten university where scientific imagination leads to world-changing impact.

Join us and be part of something bigger. From global health to climate change, AI to business leadership, here at Imperial we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.

This is your chance to help shape the future. We hope you’ll join us at Imperial College London.

Our Culture

We work towards equality of opportunity, to eliminating discrimination, and to creating an inclusive working environment for all. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our web pages .

Proud signatory of the Armed Forces Covenant. We welcome applications from the Armed Forces community.

Our values are at the root of everything we do, and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity, and innovation.