Undergrad Programs Admin - Chemistry & Biochemistry

Worcester Polytechnic Institute; Worcester; On-site; GBP 22,000 - 24,000; Full time

Benefits offered by this job

Retirement match

Tuition assistance

Wellness program

Job summary

Worcester Polytechnic Institute (WPI) in Worcester is seeking an Administrative Associate to support the Chemistry & Biochemistry undergraduate program administration. You will serve as the primary point of contact for undergraduate students, guiding inquiries, coordinating services, and ensuring smooth operation of academic and administrative processes.

This role involves maintaining student records, coordinating meetings and events such as URPS and open houses, managing mail, room

Qualifications

• High School diploma required.
• 3–5 years of experience required.
• Strong administrative and communication skills.

Responsibilities

• Serve as the primary point of contact for undergraduate students, addressing inquiries and providing guidance.
• Perform routine clerical duties, including mail handling and package deliveries, and maintain office equipment and supplies.
• Work with faculty, staff and department head to ensure effective communication and implementation of policies and procedures.
• Maintain accurate student records, including admissions, enrollment, and graduation documentation; compile syllabi quarterly and prepare Senior Exit Surveys.
• Prepare and process forms and reports related to student progress and program statistics to support evaluation and accreditation.
• Coordinate and schedule meetings, make room reservations, and draft communications regarding deadlines, updates, and policy changes.
• Support undergraduate events such as URPS, Open Houses and graduation ceremonies; assist with department communications via website and social channels.
• Update Department Website and social media platforms.
• Perform other duties as assigned by supervisor.

Skills

Customer service

Communication

Organizational skills

Education

High School diploma

Tools

Mail handling systems

Office equipment

Social media management

Job description

Worcester Polytechnic Institute (WPI) in Worcester is seeking an Administrative Associate to support the Chemistry & Biochemistry undergraduate program administration. You will serve as the primary point of contact for undergraduate students, guiding inquiries, coordinating services, and ensuring smooth operation of academic and administrative processes.

This role involves maintaining student records, coordinating meetings and events such as URPS and open houses, managing mail, room