UKDC Assistant Shift Manager - Raunds

Dr. Martens; Raunds; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Docs discount

Aviva Pension

Private healthcare

Job summary

Dr. Martens is seeking an Assistant Shift Manager for the UK Distribution Centre. You will assist in managing shift operations, lead supervisors and operatives, and ensure safe, cost-efficient performance aligned with the company’s values.

You will drive KPI reporting, support HR processes, and champion continuous improvement to strengthen distribution centre efficiency and customer service. This role sits at the heart of fast-moving logistics in the UK DC.

Qualifications

• Experience in a supervisory role within a distribution centre.
• Proven people management skills and ability to lead teams.
• Continuous improvement mindset with ability to resolve issues.
• Strong organisational and prioritisation skills; good decision-making.
• Proficient in MS Office and WMS usage.

Responsibilities

• Lead Shift Supervisors and Warehouse Operatives, promoting safe working practices and team engagement.
• Manage shift operations and provide coverage in the Shift Manager’s absence, ensuring staffing and budget targets.
• Drive operational performance through KPI/SLA reporting and performance management.
• Support training, development and employee relations with HR, ensuring processes are followed.
• Improve distribution centre efficiency by supporting tactical and strategic plans and promoting health and safety.

Skills

Supervisory experience

People management

Continuous improvement

Organization & problem-solving

Decision-making

Tools

Microsoft Office

Warehouse Management Systems (WMS)

Job description

Dr. Martens is more than a brand - it’s a global icon with over 60 years of attitude, heritage, and cultural impact. We’re a thriving, values‑driven business powered by diverse thinkers, bold doers, and people who bring their whole selves to work. If you’re ready to make your mark, you’re in the right place.

At DM, our values guide everything we do: Be Yourself, Act Courageously, Show You Care. They’re not just words - they’re how we turn passion into progress.

WHERE YOU SIT

As our Assistant Shift Manager, you’ll be part of the UK DC team working closely with brilliant people across the business and reporting into Operations Manager. You’ll be right at the heart of fast‑moving projects that shape how we show up for our consumers - today and tomorrow.

WHERE YOU CONTRIBUTE

Responsible for assisting the management of the shift and to support the Shift Manager with the day-to‑day running of the UK DC in line with the business strategy of providing best‑in class service at best cost.

CORE ACCOUNTABILITIES

As our Assistant Shift Manager, you will be responsible for:

• Leading Shift Supervisors and Warehouse Operatives, promoting safe working practices, consistent people management, team engagement and alignment with our culture, vision and values.
• Managing shift operations and providing full operational cover in the Shift Manager’s absence, ensuring appropriate staffing, resource allocation and delivery against operational requirements and budget targets.
• Driving operational performance through daily, weekly and monthly KPI, SLA and output reporting, analysis and performance management.
• Supporting training, development and employee relations in partnership with HR, ensuring people processes are followed and training needs are identified and addressed.
• Improving distribution centre efficiency by supporting tactical and strategic plans, promoting continuous improvement, strengthening communication and championing Health and Safety best practice.

KEY SKILLS & CAPABILITIES

Put simply, the key things we’re looking for are:

• Experience in a similar supervisory role within a distribution centre, with strong knowledge of end‑to‑end warehouse processes, ideally in a retail brand environment.
• Proven people management skills, with the ability to lead, coach, develop and inspire teams, manage performance and build succession plans.
• Continuous improvement mindset, with the ability to identify and resolve operational issues and drive efficiencies.
• Strong organisational, prioritisation, problem‑solving and decision‑making skills.
• Proficient in Microsoft Office, with practical experience using Warehouse Management Systems (WMS).

WHAT’S IN IT FOR YOU?

• Welcome free pair of Docs
• ‘Buy as you Earn’ Share scheme
• 65% off all Docs
• 50% off Accessories
• Pension Scheme through Aviva
• Private healthcare
• 2 paid volunteer days per year

APPLICATION CLOSING DATE: 27-10-2026

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.

We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.