UK Sales Assistant (Chain 1)

Mountain Warehouse; Glasgow; On-site; GBP 10,400 - 16,820; Part time

Benefits offered by this job

Monthly Bonus Scheme

50% Colleague Discount

28 days annual leave

Access to Employee Assistance Programme

Auto-enrolment Pension scheme

Job summary

A leading retailer in Glasgow is seeking a Sales Assistant for a 16-hour contract role with potential for overtime. The ideal candidate will be passionate about retail, committed to excellent customer service, and able to work collaboratively in a team environment. Responsibilities include assisting daily store operations, engaging with customers to understand their needs, and maintaining high presentation standards. Attractive perks include a monthly bonus scheme, colleague discounts, and generous leave entitlements.

Qualifications

• Committed to delivering outstanding customer service.
• Excellent communicators with a friendly demeanor.
• Team players who are reliable and trustworthy.

Responsibilities

• Assist in the day to day operations of the store.
• Build strong connections with customers.
• Work with the team to meet and exceed sales targets.

Skills

Customer service

Team collaboration

Communication

Sales driven

Job description

Application Deadline: 7 February 2026

Department: UK Retail

Location: Glasgow - West End Retail Park (GWE)

Compensation: £7.55 - £12.21 / hour

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you! As a Sales Assistant, 16 Hour Contract with possible overtime, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Key Responsibilities

Team Collaboration

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Actively participate in team discussions and problem‑solving, contributing innovative ideas to achieve shared goals.
• Share knowledge and skills to support and train both new and existing team members.

Operational Excellence

• Assist in the day‑to‑day operations of the store, ensuring compliance with all company policies and procedures.
• Accurately process transactions, handling various payment methods with efficiency.
• Keep the sales floor clean, organiser and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Help set up and execute in‑store promotions and displays to drive sales and enhance the shopping experience.

Customer Engagement

• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

Sales & Performance

• Work with the team to meet and exceed sales targets, contributing to a high‑performing and motivated workplace.
• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We Would Love To Meet Someone Who Is

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

What's in it for you?

• Monthly Bonus Scheme: A performance‑driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary.
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice‑yearly uniform allowance.
• 28 days annual leave, including Bank Holidays.
• Access to Employee Assistance Programme, and a Colleague Hardship Scheme.
• Generous Colleague Referral Incentive.
• Auto‑enrolment Pension scheme.
• A stable, successful and supported environment.
• Length of service awards.

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!