UK Sales Assistant

Mountain Warehouse; York; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Sales Assistant to enhance the customer experience in a vibrant retail environment. This role emphasizes teamwork and community spirit, where your contributions directly impact store success. You'll engage with customers, ensuring their needs are met while maintaining a welcoming atmosphere. With a focus on operational excellence, you'll help drive sales and create memorable shopping experiences. Join this supportive team and enjoy benefits like a generous colleague discount and a monthly bonus scheme, all while shaping a positive retail legacy.

Benefits

Monthly Bonus Scheme

50% Colleague Discount

28 Days Annual Leave

Employee Assistance Programme

Generous Colleague Referral Incentive

Auto-enrolment Pension Scheme

Length of Service Awards

Qualifications

• Passionate about retail and committed to outstanding customer service.
• Excellent communicators with a friendly and approachable demeanor.

Responsibilities

• Assist in day-to-day store operations and maintain high presentation standards.
• Build strong connections with customers and address inquiries promptly.

Skills

Customer Service

Team Collaboration

Communication

Sales Techniques

Education

High School Diploma

Job description

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Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

Application Deadline: 17 May 2025

Department: UK Retail

Location: York - McArthurGlen (YOR)

Compensation: £9.75 - £12.21 / hour

Role Overview

As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Key Responsibilities

Team Collaboration

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Share knowledge and skills to support and train both new and existing team members.

Operational Excellence

• Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
• Accurately process transactions, handling various payment methods with efficiency.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.

Customer Engagement

• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

Sales & Performance

• Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

Ideal Candidate

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

What’s in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and additional rewards.
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance.
• 28 days annual leave, including Bank Holidays.
• Access to Employee Assistance Programme and a Colleague Hardship Scheme.
• Generous Colleague Referral Incentive.
• Auto-enrolment Pension scheme.
• A stable, successful, and supportive environment.
• Length of service awards.

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!

Additional Details

Seniority level: Entry level

Employment type: Part-time

Job function: Sales and Business Development

Industries: Retail