Sales Assistant

Mountain Warehouse; York; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player seeks a passionate Sales Assistant to enhance customer experiences in a vibrant retail environment. This role emphasizes teamwork, operational excellence, and customer engagement. Ideal candidates will be enthusiastic about retail and committed to providing exceptional service. Join a dynamic team where your energy and dedication contribute to the store's success. Enjoy benefits like a monthly performance bonus and generous colleague discounts. If you thrive in a collaborative setting and are eager to make a positive impact, this opportunity is perfect for you!

Benefits

Monthly performance bonus scheme

50% colleague discount

Uniform allowance

28 days annual leave

Employee Assistance Programme

Hardship Scheme

Referral incentives

Pension scheme

Length of service awards

Qualifications

• Enthusiastic about retail and committed to excellent customer service.
• Excellent communicator who is friendly and approachable.

Responsibilities

• Assist in daily store operations and maintain high presentation standards.
• Build strong connections with customers and address inquiries professionally.

Skills

Customer Service

Team Collaboration

Communication

Sales Techniques

Job description

2 days ago Be among the first 25 applicants

Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

Application Deadline: 17 May 2025

Department: UK Retail

Location: York City Centre (YCC)

Compensation: £9.75 - £12.21 / hour

Role Overview

As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Key Responsibilities

1. Team Collaboration:

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Participate in team discussions and problem-solving, contributing ideas to achieve shared goals.
• Support and train new and existing team members.

1. Operational Excellence:

• Assist in daily store operations, ensuring compliance with policies.
• Process transactions efficiently and accurately.
• Keep the sales floor clean, organised, and visually appealing.
• Stay informed about products, promotions, and pricing to advise customers.
• Support in-store promotions and displays.

1. Customer Engagement:

• Build strong connections with customers, understanding their needs.
• Address inquiries and concerns professionally.
• Represent the brand enthusiastically, creating a welcoming environment.

1. Sales & Performance:

• Work with the team to meet or exceed sales targets.
• Identify opportunities for store growth and improvement.

Ideal Candidate Traits

• Committed to excellent customer service.
• Enthusiastic about retail.
• Excellent communicator, friendly, approachable.
• Energetic, driven, reliable.

Benefits

• Monthly performance bonus scheme.
• 50% colleague discount and uniform allowance.
• 28 days annual leave including Bank Holidays.
• Employee Assistance Programme and Hardship Scheme.
• Referral incentives, pension scheme, and length of service awards.

Join us and help shape an exceptional shopping experience—your energy and dedication are the keys to our success!

Additional Details

• Seniority level: Entry level
• Employment type: Contract
• Job function: Sales and Business Development
• Industry: Retail