UK Parts Sales Manager

JR United Kingdom; Birmingham; On-site; GBP 40,000 - 80,000; Full time

Job summary

An innovative automotive manufacturer is seeking a Parts Sales Manager to lead the establishment of parts supply in the UK. This role offers a unique opportunity to shape the business from the ground up, leveraging your expertise in parts sales and logistics. You will work closely with international teams to develop pricing strategies and ensure customer satisfaction. Join a diverse team and contribute to a culturally enriching role within a secure corporate structure, where your efforts will help build something monumental in the automotive industry.

Benefits

Competitive Compensation Package

Culturally Enriching Role

Diverse Multinational Team

Start-up Energy in a Secure Structure

Qualifications

• Several years of experience in OEM aftersales environment.
• Strong understanding of automotive aftersales trends and processes.

Responsibilities

• Develop the spare parts and logistics function for the NSC.
• Create pricing strategies for spare parts and accessories.
• Ensure high levels of customer satisfaction through effective communication.

Skills

Parts Sales Experience

Logistics Management

Customer Service

Analytical Skills

Communication Skills

Problem-Solving Skills

Job description

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Changan Automobile, one of the world’s leading automotive manufacturers from China, brings a rich heritage and global reach to the UK market. With a presence in Europe & UK since the early 2000s through design and R&D centres, Changan has now established its UK National Sales Company, marking a new commitment to the region. Operations across multiple European markets will begin in 2025, introducing Changan's vehicle lineup that blends European design excellence with advanced Chinese technology. Driven by innovation and quality, Changan is excited to deliver intelligent, stylish, and sustainable mobility solutions tailored for Europe & UK.

About the Role

We are seeking an experienced Parts Sales Manager to lead the setup of parts supply and pricing for the UK.

Reporting to the After Sales Director, the role requires a hands-on approach as we scale the business from the ground up. As the Parts Sales Manager, you will have the unique opportunity to use your analytical, planning and influencing skills to shape the Changan business in the UK. You will understand the market and how to build an appropriate pricing structure. You will be comfortable managing 3rd party suppliers to establish the parts supply structure, ensuring high levels of performance to ensure high levels of customer satisfaction. This will be aligned with and supported by the teams in Europe and China and delivered to the same outstanding levels as the Changan product.

The role will lead a team based in Birmingham.

Requirements

• Several years experience in an OEM aftersales environment, particularly with experience in parts sales and logistics.
• A demonstrated interest in using technology to deliver cost-effective solutions to improve customer experience.
• Strong understanding of automotive aftersales trends, strategies and processes.
• Evidenced experience of working with Dealers to provide excellent customer service.
• Great communication and interpersonal skills, with the ability to work effectively with international, cross-functional teams.
• Strong problem-solving skills, with a strategic mindset and the ability to adapt to changing market conditions.

Duties & Responsibilities

• Develop the spare parts and logistics function for the NSC.
• Collection & use of market-oriented information on import permits, customs clearance requirements, relevant laws/regulations/systems.
• Develop pricing strategies for spare parts & accessories.
• Work cross functionally to enable the supply and commercial agreements for the supply of parts.
• Demand planning/order collection, review, and delivery of NSC’s parts orders.
• Follow up on missing parts orders / back-orders.
• Communicate with central parts warehouse supplier and dealer/workshop facing Teams.
• Take actions to sustain and enhance levels of customer satisfaction.

Other Features

• A culturally enriching role with the opportunity to build something monumental.
• A diverse, multinational team.
• Start-up energy within secure corporate structures.
• Competitive, rewarding compensation package, based on your qualifications and experience.

If you are selected for an interview, our recruitment team will contact you directly. Unfortunately, due to the high volume of applications, we are unable to inform the candidates who are not shortlisted or provide specific feedback.