UK Partner Success Manager — Hybrid, Uncapped Commission

Housr; Manchester; Hybrid; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Salary & Bonus

Share Options

25 days holiday

Monthly team lunches

Company socials

Amazing Central Manchester office

Job summary

Housr is seeking a proactive Client Success Manager to own UK partner relationships across letting agents, landlords and property partners in a hybrid Manchester role. You’ll manage a portfolio of around 100 accounts, from lower-touch to key relationships, ensuring value is delivered and client expectations are exceeded.

In this fast-moving, sales-led environment you’ll drive retention, NPS and account growth, collaborate with the sales team, and help build a structured customer success

Qualifications

• Proven commercial experience in customer-related roles with a focus on retention and growth.
• Experience managing a mix of low-touch and key accounts.
• Strong ability to build trust with varied client types and stakeholders.

Responsibilities

• Manage a portfolio of UK partner accounts across letting agents, landlords and property partners.
• Build strong, trusted relationships and act as a main point of contact at Housr.
• Support onboarding, training, adoption, renewals and growth of accounts.
• Identify opportunities to grow account value through upsell and deeper product adoption.
• Improve account management workflows, reporting and HubSpot usage.
• Track client health, retention and revenue opportunities; travel to meet clients.

Skills

Customer Success

Account Management

Relationship Building

Communication

CRM Systems

Tools

HubSpot

Job description

Housr is seeking a proactive Client Success Manager to own UK partner relationships across letting agents, landlords and property partners in a hybrid Manchester role. You’ll manage a portfolio of around 100 accounts, from lower-touch to key relationships, ensuring value is delivered and client expectations are exceeded.

In this fast-moving, sales-led environment you’ll drive retention, NPS and account growth, collaborate with the sales team, and help build a structured customer success