UK Field Sales & Education Specialist

Emma Lewisham; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An innovative luxury skincare brand is seeking a passionate Field Sales & Education Specialist to represent their products in top retailers. This role involves driving brand awareness, educating customers and retail staff, and achieving sales targets. The ideal candidate will have a strong background in beauty retail, a passion for skincare and sustainability, and exceptional communication skills. Join a pioneering brand committed to sustainability and circular economy principles, and play a key role in delivering exceptional customer experiences.

Benefits

Competitive hourly rate

Product allocation for personal use

Ongoing product and brand training

Opportunity for growth

Qualifications

• 3+ years in beauty retail, preferably in prestige skincare.
• Proven track record of exceeding sales targets.

Responsibilities

• Serve as the face of the brand in UK retailers.
• Provide exceptional customer service and education on products.

Skills

Customer Service

Sales Techniques

Skincare Knowledge

Interpersonal Skills

Time Management

Education

Experience in Beauty Retail

Job description

2 weeks ago Be among the first 25 applicants

Emma Lewisham is a luxury, high-performance skincare brand founded in New Zealand in 2019, uniting genuinely revolutionary natural skincare with pioneering progress in sustainability.

Harnessing the latest scientific innovations, backed by independent clinical testing, and formulated fundamentally differently using their proprietary Physiology Synchrony Unlock methodology, Emma Lewisham products deliver exceptional results while supporting long-term skin health — proving nature can deliver a new era of efficacy in skincare.

As leaders in circularity, all Emma Lewisham products are refillable — reducing carbon emissions by up to 74%. A certified B Corp, they were the world’s first certified Climate Positive and circular-designed skincare range. Their formulations are cruelty-free and vegan with full ingredient transparency and certified carbon scores.

Position Overview

Emma Lewisham is seeking an experienced Field Sales & Education Specialist to represent our brand within Liberty, Harrods and other retailers as needed.This position will play a crucial role in driving brand awareness, educating customers and retail staff about our unique product offerings, and generating sales. The ideal candidate will be passionate about skincare, sustainability, and delivering exceptional customer experiences.

Key Responsibilities

·Serve as the face of Emma Lewisham within our UK-based retailers

·Provide exceptional customer service and engage with customers to educate them on Emma Lewisham's product range, ingredients, and sustainability initiatives

·Meet or exceed sales targets and KPIs

·Participate in special events and promotional activities

·Provide personalised skincare consultations to recommend appropriate products based on customer needs

·Demonstrate product application techniques to maximise efficacy and customer satisfaction

·Develop strong relationships with in-store sales associates and store management, ensuring Emma Lewisham is always front-of-mind for in-store opportunities

·Maintain product displays and ensure proper merchandising of Emma Lewisham products

·Conduct training sessions for new team members at Liberty, Harrods and various other retailers, ensuring they feel confident with the Emma Lewisham brand story, values, and product range

·Conduct training sessions for existing in-store staff to ensure they are knowledgeable about Emma Lewisham products with both refresher and NPD training

·Provide feedback on customer preferences, market trends, and competitor activities

·Submit weekly and monthly reports on store visits, sales performance, and market insights

·80% of time will be spent on selling, and 20% on educating in the field.

Qualifications

·Minimum 3 years of experience in beauty retail, preferably in prestige skincare

·Proven track record of exceeding sales targets in a retail environment

·In-depth knowledge of skincare ingredients, formulations, and application techniques

·Experience training retail staff on product knowledge and selling techniques

·Passion for skincare, sustainability, and circular economy principles

·Exceptional interpersonal and communication skills

·Self-motivated with strong time management abilities

·Professional appearance and demeanor

·Flexibility to work weekends and evenings as needed

·Ability to travel to multiple retailers who stock Emma Lewisham within London, and occasionally throughout the UK as required.

What We Offer

·Competitive hourly rate, commensurate with experience

·Product allocation for personal use and demonstration

·Ongoing product and brand training

·Opportunity to represent a pioneering luxury sustainable skincare brand

·Potential for growth as the brand expands in the UK market

Schedule

·40 hours per week, with at least 3 days per week in key account during peak trade times.

·Schedule will include one weekend day per week and occasional evening shifts to support business needs.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Personal Care Product Manufacturing

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