UK Client Services Director – Growth & Delivery

WPP; Greater London; Hybrid; GBP 90,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Pension / retirement plan

Vision insurance

Dental insurance

Significant paid time off

Partner discounts

Mental health awareness days

Job summary

WPP Media, part of WPP, seeks an experienced Account Director+ to lead client teams, oversee campaign delivery, and drive growth for senior clients. The role requires proven leadership, strategic oversight, and strong collaboration with Practice Leads.

You will mentor colleagues, manage budgets and forecasts with the CFO, deliver best-in-class work, and maintain exceptional client satisfaction across campaigns.

Qualifications

• Degree educated or equivalent professional experience.
• Proven and demonstrable experience at an Account Director+ role in media agency.

Responsibilities

• Client satisfaction: maintain satisfaction throughout campaign lifecycle.
• Develops understanding of assigned client's industries, culture, and products/services.
• Leads campaign delivery and ensures on-time, on-brief execution.
• Fosters collaboration with Practices to deliver best-in-class work and innovation.
• Anticipates risks and escalates to leadership as needed.
• Leads daily huddles and weekly client status meetings.
• Manages budgets and forecasting with the CFO; drives profitability.

Skills

Client relationships

Campaign management

Leadership

Budget management

Cross-functional collaboration

Digital marketing knowledge

Education

Degree or equivalent

Job description

WPP Media, part of WPP, seeks an experienced Account Director+ to lead client teams, oversee campaign delivery, and drive growth for senior clients. The role requires proven leadership, strategic oversight, and strong collaboration with Practice Leads.

You will mentor colleagues, manage budgets and forecasts with the CFO, deliver best-in-class work, and maintain exceptional client satisfaction across campaigns.