UK Business & Operations Director

We Are Aspire; London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

Join a dynamic social media agency as the Business & Ops Director, leading the expansion into the UK market. This role offers a unique opportunity to shape the agency's growth, oversee a high-performing team, and drive strategic initiatives. With a focus on collaboration and innovation, you'll have the autonomy to make significant impacts while enjoying flexibility and long-term career growth potential. If you have a proven track record in agency leadership and a passion for the digital landscape, this is the perfect chance to elevate your career.

Qualifications

• 10+ years of agency experience with a focus on social, creative, or digital.
• Proven leadership skills and experience managing high-value accounts.

Responsibilities

• Lead the growth of the client base and team in the UK market.
• Oversee execution of multi-channel campaigns and client relationships.

Skills

Agency Experience

Client Services

Leadership

Commercial Strategy

Social Media Knowledge

Job description

Business & Ops Director - UK (Social Media Agency)

London / Hybrid

80K - 100k + Bonus

About the Role

This is an exceptional opportunity for a seasoned leader to join a rapidly growing social media agency expanding into the UK market in 2025.

The Business Director will be the driving force behind the UK growth, overseeing a high-performing team and ensuring the delivery of outstanding client work.

This role demands an individual with strong commercial acumen, operational leadership experience, and a deep understanding of the social media and digital landscape.

If you understand what it takes to run an agency, oversee operations, hiring, commercial strategy, and are looking for a role where you'll have autonomy, ownership, and visibility, this could be it!

Key Responsibilities

1. Act as the most senior person in the UK, taking ownership of the growth of the client base, reputation, and team in the market.
2. Manage the full pipeline, from proposals and pitching to client conversion, with support from strategy and operations teams.
3. Collaborate closely with the CEO on business planning, market positioning, and team scaling initiatives.
4. Initially oversee 2-3 key retained clients (likely within FMCG, lifestyle, or youth brands).
5. Oversee the execution and optimisation of multi-channel campaigns, including search, display, and paid social.
6. Take the lead on strategy and commercial direction across these accounts, working with account managers, content & paid media team.
7. Build and lead a high-performing UK team, including Account Managers, content specialists, and potentially strategic roles in the future.
8. Shape and nurture the UK agency culture to align with the company's values—forward thinking, people-first, and results-driven.
9. Set the tone for output quality, team energy, and overall standards.

What You Bring

1. 10+ years of agency experience, with a proven background in social, creative, or digital—whether in client services or strategy.
2. Experience managing high-value accounts (100K+), and a track record of successfully nurturing client relationships.
3. Demonstrated leadership skills, with a history of inspiring teams, driving excellence, and developing scalable processes without unnecessary bureaucracy.
4. An in-depth understanding of the day-to-day operations of running a social-first agency.
5. Driven and sharp, with a hunger to build something meaningful, but with humility and a focus on collaboration.

Why Join This Opportunity

1. Lead the expansion of a proven agency into the UK market, taking ownership of both the strategic direction and day-to-day growth.
2. Enjoy real ownership and visibility in a leadership role—this is not a position where you'll just be another cog in the machine.
3. Benefit from the full support of a highly skilled team across paid media, content, creative, strategy, and operations.
4. Have the opportunity to shape the team, brand, and culture from the ground up, making a significant impact on the agency's future success.
5. Enjoy flexibility, autonomy, and long-term career growth potential as the agency scales across the UK market.

We are Aspire Ltd, a Disability Confident committed employer.