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UK Admin Assistant

Sable International

London

On-site

GBP 25,000 - 35,000

Full time

2 days ago

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Job summary

A leading company is looking for a highly organised UK Admin Assistant to join their Visa Casework team in London. The role focuses on providing essential administrative support, engaging with clients, and maintaining efficient operational systems. Ideal candidates will have experience in similar roles, excellent communication skills, and strong attention to detail. This full-time position offers the opportunity to thrive in a dynamic environment within a company known for its collaborative culture.

Qualifications

Previous experience in an administrative, support or reception role.
Proficiency in Microsoft Office (Word, Excel and Outlook).
Experience with digital systems such as CRMs is advantageous.

Responsibilities

Welcoming and assisting walk-in clients in a professional manner.
Handling a high volume of incoming calls.
Maintaining and updating document logs for client correspondence.

Skills

Communication

Organizational skills

Attention to detail

Tools

Microsoft Office

CRMs

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About Sable International

Sable International offers innovative professional services to international citizens. We create tailor-made solutions to meet the accounting, wealth, financial, currency and nationality needs of our clients. We pride ourselves on providing solutions that suit our clients’ unique individual circumstances; our employees are key in achieving this goal.

The staff in our Cape Town, Durban, London, Melbourne, and Portugal offices are passionate about their areas of expertise and take pride in helping our clients achieve their goals. As a result, we have an energised and fun company culture, something that sets us apart from other professional services firms.

Job Overview

Are you a highly organised, detail-oriented individual with a knack for keeping things running smoothly? Our Visa Casework team is looking for a proactive Administrative Assistant to join our dynamic team in our London office and provide essential support across administrative, reception and casework functions. If you're passionate about efficient systems and enjoy working in a collaborative environment, this role is for you!

You’re Perfect For This Position If You

Have previous experience in an administrative, support or reception role.
Possess excellent communication and interpersonal skills, with a professional and friendly demeanour – both in person and over the phone.
Are confident handling a high volume of incoming calls and walk-in clients.
Are highly organised with strong attention to detail and the ability to prioritise tasks effectively.
Thrive under pressure and can work independently or collaboratively within a busy team.
Demonstrate proficiency in Microsoft Office (especially Word, Excel and Outlook) and are comfortable using digital systems such as CRMs (experience with YuDo or similar platforms is advantageous).
Exercise discretion when handling confidential client information.
Are a proactive self-starter who takes initiative and contributes to continuous improvement.

Your Role And Responsibilities

Among other tasks, your main responsibilities will include:

Reception and client engagement

Welcoming and assisting walk-in clients in a friendly and professional manner.
Ensuring the smooth operation and presentation of the reception area and consultation rooms.
Handling a high volume of incoming calls, including directing calls and taking messages for relevant departments.

Administrative and casework support

Maintaining and updating document logs for all client correspondence with the Cape Town office.
Coordinating document deliveries and collections between UK and South African teams.
Scanning, uploading and accurately filing client submissions and digital documents in CRM systems.
Supporting UK-based caseworkers with form completion, submission preparation and uploading case files.
Auditing CRM Work-in-Progress lists and caseworker cabinets to ensure files are complete and up to date.
Assisting with digital file organisation, including archiving, secure handling of documents and streamlining storage practices.

General support and ad hoc duties

Assisting with general administrative tasks across the department or wider Group as required.
Supporting team members on YuDo during peak periods or when colleagues are on leave.
Participating in department initiatives to improve client service, digital processes and office efficiency.
Contributing to project-based tasks such as decommissioning physical files and enhancing digital security practices.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Administrative

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