Tyre Technician Team Leader

TN United Kingdom; Bracknell; On-site; GBP 30,000 - 40,000; Full time

Job summary

An established industry player is looking for a dedicated Mobile Expert Team Leader to oversee a team of technicians, ensuring high standards of service and safety. This dynamic role involves managing daily operations, providing technical guidance, and maintaining compliance with health and safety standards. The ideal candidate will possess strong leadership skills, a commitment to customer service, and a valid driving license. Join this innovative company in its mission to excel in motoring services and electric mobility, where your contributions will play a vital role in their success story.

Benefits

Discounts

Wellness Programs

Cycle to Work Scheme

Sharesave Scheme

Provided Tools and Equipment

Uniform Provided

Qualifications

• Experience as a Technician with a record of quality work.
• Proven ability to lead and coach a team effectively.

Responsibilities

• Support and manage the mobile team to deliver excellent customer service.
• Train new colleagues and ensure compliance with health and safety standards.

Skills

Technician Experience

Team Leadership

Communication Skills

Customer Service

Health and Safety Compliance

IT Proficiency

Job description

Halfords Mobile Expert Team Leader

We are seeking a dedicated Halfords Mobile Expert Team Leader to support our mobile team, ensuring high standards of service and safety. This role involves managing a team of technicians, overseeing daily operations, and maintaining safety and quality standards.

Responsibilities

1. Support and manage the mobile team to deliver excellent customer service.
2. Prepare vans at the Hub and deliver services at customer locations.
3. Provide technical guidance and support to technicians.
4. Manage tyre deliveries and ensure all tasks are completed efficiently.
5. Run shifts on a rotating pattern of 6am-6pm or 8am-8pm.
6. Ensure safety protocols are followed and the environment is safe for colleagues and customers.
7. Train new colleagues and ensure compliance with health and safety standards.

Requirements

• Experience as a Technician with a record of delivering quality work within time standards.
• Proven ability to lead and coach a team effectively.
• Strong communication skills and organizational ability.
• Experience in customer service and meeting performance targets.
• Knowledge of health and safety compliance standards.
• IT proficiency and quick learner of in-house systems.
• Valid driving license for at least 12 months.

Additional Information

All tools, equipment, and uniforms are provided. The role offers various benefits, including discounts, wellness programs, and schemes like Cycle to Work and Sharesave. Join us as we grow in motoring services and electric mobility, contributing to our success story.

We welcome applications from all backgrounds and are committed to diversity and inclusion in our workplace.