Two-Site Front Desk & EMIS Coordinator

NHS Jobs; Shrewsbury; On-site; GBP 18,000 - 24,000; Full time

Job summary

Shrewsbury and Telford Hospital NHS Trust is seeking a receptionist to provide a focal point for patients and liaise with doctors and staff. The role involves booking appointments, managing the EMIS system, and handling front-desk duties across both practice sites.

The post requires excellent communication, accuracy in records, and the ability to work under pressure with confidentiality. Flexible hours, some evenings or weekends may be required, and you will work as part of a supportive team to

Qualifications

• Excellent communication skills.
• Accuracy in transcribing information.
• Ability to work without supervision and determine own workload priorities.
• Keyboard skills and computer literacy desirable.
• Ability to work well within a team and under pressure.
• Flexibility to work some evenings and weekends if required.

Responsibilities

• Book appointments and provide reception cover across both of our practice sites.
• Ensure EMIS appointment system is accurate and up to date.
• Answer calls, take messages and manage the telephone system.
• Open and close premises and start/end day procedures.
• Maintain strict confidentiality of patient information.

Skills

Communication skills

Computer literacy

Attention to detail

Teamwork

Ability to work under pressure

Tools

EMIS system

Job description

Shrewsbury and Telford Hospital NHS Trust is seeking a receptionist to provide a focal point for patients and liaise with doctors and staff. The role involves booking appointments, managing the EMIS system, and handling front-desk duties across both practice sites.

The post requires excellent communication, accuracy in records, and the ability to work under pressure with confidentiality. Flexible hours, some evenings or weekends may be required, and you will work as part of a supportive team to