Twilight Warehouse Team Lead — Ops & KPI Coach

Incora; East Midlands; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Pension scheme

Life cover

Health cash plans

Flexible working

Green travel allowance

Employee discount portal

Job summary

Incora is seeking a Warehouse Operations Controller (Team Lead) for the Twilight Warehouse at our Derby site on Monday–Thursday, 4pm–2am. You will support the warehouse team to meet quality, delivery targets and KPI expectations, using Incora's systems to raise and resolve issues and optimise performance.

You will train and coach team members, conduct regular one-to-one feedback, and take responsibility for KPI reports.

Qualifications

• Experience in a warehouse or logistics environment.
• Good written and verbal communication skills.
• Basic administration and computer literacy.

Responsibilities

• Lead the Twilight Warehouse team to meet quality and delivery targets.
• Utilise operational systems to raise and resolve issues and optimise performance.
• Deliver training sessions and conduct 1:1 coaching and regular KPI reports.
• Cover warehouse duties as required to maintain daily output.

Skills

Team leadership

Attention to detail

Communication

Training and coaching

Job description

Incora is seeking a Warehouse Operations Controller (Team Lead) for the Twilight Warehouse at our Derby site on Monday–Thursday, 4pm–2am. You will support the warehouse team to meet quality, delivery targets and KPI expectations, using Incora's systems to raise and resolve issues and optimise performance.

You will train and coach team members, conduct regular one-to-one feedback, and take responsibility for KPI reports.