TSU Team Lead — Field-Based Retail Security

Kingdom Services Group; East Midlands; On-site; GBP 35,000 - 47,000; Full time

Job summary

Kingdom Services Group is seeking a TSU Team Leader to oversee intelligence-led mobile retail security operations across Tesco stores. You will lead a team of TSU Officers, coordinate deployments with Tesco's SOC and store management, and maintain strong client relationships.

The role is field-based with travel between assigned Tesco locations, approximately 45 hours per week, including evenings and weekends to meet operational needs.

Responsibilities

• Lead, brief and support TSU Officers before, during and after deployments.
• Set clear objectives, standards and expectations for operational delivery.
• Coordinate daily deployment plans based on intelligence, risk and store priorities.
• Monitor attendance, punctuality, welfare, conduct and operational readiness.
• Coach and develop officers in observation, communication, conflict management, lawful intervention, evidence handling and report writing.
• Identify training needs and support colleague development.
• Promote a professional, accountable and respectful team culture aligned with Kingdom's CARE values.
• Recognise and encourage high performance.

Job description

Kingdom Services Group is seeking a TSU Team Leader to oversee intelligence-led mobile retail security operations across Tesco stores. You will lead a team of TSU Officers, coordinate deployments with Tesco's SOC and store management, and maintain strong client relationships.

The role is field-based with travel between assigned Tesco locations, approximately 45 hours per week, including evenings and weekends to meet operational needs.