Troubadour Theatres

Arts Council England; Greater London; Híbrido; GBP 17.000 - 24.000; A tiempo parcial

Descripción de la vacante

Arts Council England is seeking Front of House and Bar Hosts for the December holiday season at CWT. The fixed-term role runs through 14th December to 4th January, with 20 hours per week across evenings and weekends. The rate is £14.80 per hour. Prior relevant theatre/arts experience is desirable.

The role covers front of house, bar service and health and safety responsibilities to ensure a positive guest experience during events.

Formación

• Confident, enthusiastic, professional and self-motivated.
• Clear verbal communication with ability to engage individuals and groups.
• Ability to work flexible shifts, weekends and evenings.
• Accurate and detail-focused in fast-paced settings.
• Punctuality and reliable attendance.
• Must be over 18 years old.

Responsabilidades

• Adopt a welcoming attitude with knowledge of shows, menus, policies and procedures, resolving queries without escalation where possible.
• Scan tickets, provide directions, and keep audience members safe during performances.
• Assist guests with accessibility needs and adapt as required.
• Identify improvements to enhance guest experience and participate in events requiring extra support.
• Prepare, serve and clean food and drink at the bar and maintain stock levels.
• Maintain order and hygiene in bar areas and apply good HS/ HACCP practices as guided by Management.

Conocimientos

Confident and professional

Clear verbal communication

Flexible shifts incl. evenings

Accuracy and detail orientation

Excellent timekeeping

Over 18 years old

Descripción del empleo

Mon, 12 Oct 2026">published - Mon, 12 Oct 2026

Job Summary

We are looking for motivated Front of House and Bar Hosts to join the team at CWT! Candidates must be available to work over the Christmas and New Year period (all shows between 14th December-4th January). This is a fixed-term position, however there may be opportunity for contracts to be extended.

Job Description

CONTRACT TYPE: 20 Hours, Monday - Sunday, including evenings
SALARY: £14.80 per hour.

FRONT OF HOUSE

• Adopt an approachable and welcoming attitude with knowledge of shows and events, bar menus and policies and procedures with an ability to deal with queries clearly and confidently without the need for escalation where possible.


• Scan tickets, provide directional information, and ensure the safety of all audience members during a performance, watching for potential hazards or issues within the auditorium and around all Front of House spaces.


• Assist customers with additional access requirements and adapt as necessary for their required level of assistance.


• Identify possible improvements that will improve the experience of our guests.


• Assist with events and other activities that require additional support.

BAR

• Assist in preparing, serving and cleaning food and drink, maintaining consistency and quality, even when under pressure.


• Maintain an organised and clean bar, stock room and back of house areas.


• Set up and maintain correct stock levels across all bars.


• Demonstrate a good working knowledge of products and understand key perfect serves.


• Maintain an organised and clean bar, stock room and back of house areas.


• Prepare and store garnish used for drinks.


• Maintain good H&S / HACCP practices as guided by Management, including working environments, licensing and food handling.

HEALTH & SAFETY

• To understand and be able to implement all health and safety policies, including emergency and evacuation procedures, and be confident in the execution of these procedures.


• Report any Accidents, Incidents and/or Near Misses to the relevant member of staff.


• Assist in the conducting of health and safety checks when required, reporting any possible hazards that are discovered which could affect visitors or staff members on site.

Job Requirements

PERSON SPECIFICATION

REQUIRED

• Confident, enthusiastic, professional and self-motivated.


• Good, clear verbal communication skills with a confident ability to engage with both individuals and groups.


• The ability to work flexible shifts, weekends and evenings on a consistent reliable basis.


• Accuracy and attention to detail.


• Excellent timekeeping skills.


• Over 18 years old.

DESIRABLE

• Valid First Aid qualification.


• H&S qualification.


• Previous experience of a similar role in an arts organisation.


• Interest in theatre & the arts.

• Job Title: FOH & Bar Host - December Holiday Season (FIXED TERM)