Treatment Coordinator

mydentist (UK); Baldock; On-site; GBP 28,000 - 31,000; Full time

Benefits offered by this job

Quarterly sales bonus

30 days holiday + BH

Health and wellbeing support

Cinema/retail discounts

Recognition schemes

Training & development

Job summary

mydentist Baldock is seeking a Treatment Coordinator to attract and manage enquiries, explain private treatment options, and guide patients through their dental journey with warmth and professionalism. This full-time role (40 hours/week, Monday to Friday, 8:30am–5:30pm) is office-based; home working is not available, and you will have your own workspace with all equipment provided.

You will work closely with dentists to grow private patient numbers and hit sales targets.

Qualifications

• Experience in attracting and managing enquiries via digital channels.
• Ability to monitor and report on marketing performance.
• Comfortable using computer systems with training provided.

Responsibilities

• Attract and manage enquiries via digital marketing, social media, and events
• Monitor and report on marketing performance
• Support patients through their treatment journey
• Promote private dental options and convert enquiries into sales
• Work towards targets and KPIs to achieve commercial results
• Work closely with dentists to grow private patient numbers

Skills

Sales generation

Social media proficiency

Communication skills

Relationship building

Initiative

Tools

CRM systems

Job description

Your Future, as a Treatment Coordinator at mydentist

You'll be joining us at our Baldock dental practice in 16a Whitehorse Street, Baldock, Herts, SG7 6QN. As a Treatment Coordinator, you will be creating and converting opportunities, supporting customers to understand the private options available and facilitating their patient journey.

The working pattern for this role will be full-time, 40 hours per week, Monday to Friday, between 8:30am and 5:30pm. This is a practice-based position, and please note that home working is not possible. You will have your own office and all necessary equipment provided to support you in the role

The practice offers

• Supportive and experienced team

• A convenient location, the nearest bus stop is 5 minutes away and the train station is a 10-minute walk

• Well-located with excellent access to local amenities and services

What we offer

• £13.55 per hour per annum

• Quarterly sales bonus

• Holidays rising to 30 days (plus bank holidays)

• Health and wellbeing support; including virtual GP and free counselling

• Discounts at cinemas, retailers and restaurants - save hundreds of pounds a year

• Recognition schemes and service awards

• Training and development opportunities

What you'll be doing

• Attracting and managing enquiries via digital marketing, social media, and events

• Monitor and report on marketing performance

• Support patients through their treatment journey

• Promote private dental options and convert enquiries into sales

• Working towards targets and KPI's to achieve commercial results

• Work closely with dentists to grow their private patient numbers

About you

• Able to initiate conversations with prospective customers

• Ability to generate and convert sales opportunities

• Confidence using all social platforms

• Great at building relationships

• Excellent verbal and written communication skills

• Comfortable using computer systems (training provided)

• Possesses initiative and can prioritise own workload

• Demonstrates a passion for delivering excellent commercial results

Your future starts here

Build a rewarding career with a supportive, inclusive team.

MYDTCO