Travel Support Specialist - Flexible Schedule & Growth

Hjbtravels; Birmingham; Hybrid; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Flexible scheduling

Training and ongoing support

Growth opportunities

Collaborative team environment

Job summary

A leading travel company in Birmingham is seeking a detail-oriented Travel Customer Support Specialist. You will assist clients with travel-related inquiries and ensure a smooth booking process. Ideal candidates will possess strong communication and customer service skills, and have a keen interest in the travel industry. The role offers flexible scheduling options and growth opportunities within the company.

Qualifications

• Previous customer service experience preferred but not required.
• Comfortable using computers, email, and online tools.
• Interest in the travel industry is a plus.

Responsibilities

• Respond to customer inquiries via phone and email.
• Assist clients with travel questions and reservations.
• Provide accurate information about destinations and policies.

Skills

Strong communication

Customer service skills

Time management

Detail-oriented

Solution-focused mindset

Job description

A leading travel company in Birmingham is seeking a detail-oriented Travel Customer Support Specialist. You will assist clients with travel-related inquiries and ensure a smooth booking process. Ideal candidates will possess strong communication and customer service skills, and have a keen interest in the travel industry. The role offers flexible scheduling options and growth opportunities within the company.