Travel Safety & Enforcement Officer | Vigilant & Support

Amulet; Manchester; Ibrido; GBP 19.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee-owned

Overtime option

Training and career development

28 days leave per year

Uniform provided

Pension scheme (NEST)

Wagestream access

OTS scheme

Descrizione del lavoro

Amulet in Manchester is seeking security officers to provide enhanced safety for passengers, enforce byelaws, and deliver high quality customer service, including wayfinding and travel information.

You will conduct revenue inspection to protect the farebox with ticket validation, and work a 40-hour week on a 4-on/2-off rota, including early and late shifts. A current SIA Frontline licence is required; full training and career development opportunities are offered.

Competenze

• 5-year check-able employment history for vetting purposes.
• Ability to pass police Level 2 non personal vetting for CSAS scheme.

Mansioni

• Actively engage with customers and colleagues while patrolling the network to increase safety.
• Take action to prevent assaults with police assistance when required.
• Conduct revenue inspection and enforcement using customer devices.
• Assist in tackling crime, anti-social behaviour and public order offences.
• Fully support prosecutions process.
• Prevent unauthorised access to the network estate.
• Operate within the law and use reasonable force only when necessary.
• Book on/off duty at predetermined locations and under approved conditions.
• Record incidents using body worn CCTV and other equipment.
• Use radio equipment and protect the devices entrusted to you.
• Record all incidents and activity accurately.

Conoscenze

Security experience

Observation & communication

Calm under pressure

Attention to detail

Customer service

Descrizione del lavoro

Amulet in Manchester is seeking security officers to provide enhanced safety for passengers, enforce byelaws, and deliver high quality customer service, including wayfinding and travel information.

You will conduct revenue inspection to protect the farebox with ticket validation, and work a 40-hour week on a 4-on/2-off rota, including early and late shifts. A current SIA Frontline licence is required; full training and career development opportunities are offered.