Travel Retail Advisor | Commission & Holiday Benefits

TUI Group; Ellesmere Port; Hybrid; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Commission scheme

Holiday benefits

Pension

Life assurance

Health & wellbeing

Career development

Job summary

TUI Group is hiring a Travel Advisor for the Cheshire Oaks store. You will help customers choose and book holidays, cruises, UK breaks, and additional products, delivering memorable holidays with friendly, personalised service.

Expect varied shifts, including weekends and bank holidays, with training on systems and a commission scheme, pension, and health benefits. Join a diverse team focused on customer care and holiday experiences.

Qualifications

• Excellent customer service skills with a genuine passion to go above and beyond.
• A strong dedication to achieve goals and sales targets.
• Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges.
• Ability to embrace change and adapt to new ways of working.
• A team player who engages and collaborates with our customers and colleagues.
• An organized individual who takes pride in their work and communicates effectively.
• Able to work a varied shift pattern each week in-line with shop opening and closing times.

Responsibilities

• Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
• Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets'
• You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
• If things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaint
• As technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.

Skills

Customer service

Sales targets

Time management

Adaptability

Team player

Organization

Job description

TUI Group is hiring a Travel Advisor for the Cheshire Oaks store. You will help customers choose and book holidays, cruises, UK breaks, and additional products, delivering memorable holidays with friendly, personalised service.

Expect varied shifts, including weekends and bank holidays, with training on systems and a commission scheme, pension, and health benefits. Join a diverse team focused on customer care and holiday experiences.