Travel Retail Advisor - Commission & Career Growth

Tui Blue; Bracknell; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Commission scheme

Holiday benefits

Discounts and special offers

Health and Wellbeing program

Pension scheme and life assurance

Job summary

TUI's Bracknell store is seeking a Travel Advisor to help customers choose and book holidays, cruises and UK breaks. You will work in a dynamic retail environment, aiming to exceed sales targets and deliver memorable holiday experiences.

Expect a varied shift pattern, including weekends and bank holidays, with comprehensive training on systems and a focus on customer service excellence. Benefit from a commission scheme, holiday perks, pension and health offerings.

Qualifications

• Excellent customer service skills and a genuine passion to go above and beyond.
• Strong dedication to achieve goals and sales targets.
• Ability to prioritise multiple tasks in a fast-paced environment and adapt to change.
• Team player who collaborates with customers and colleagues.
• Organised individual who communicates effectively and can handle varied shifts.

Responsibilities

• Inspire customers and colleagues while delivering a great amount of fun and engagement.
• Aim to exceed sales objectives and achieve targets in a busy retail environment.
• Engage with customers face-to-face and virtually, embracing changes in procedures and systems.
• Investigate and resolve questions or complaints with confidence and care.
• Receive training on systems to enhance knowledge and bring memorable holidays to life for customers.

Skills

Customer service

Sales targets

Prioritisation

Adaptability

Team player

Organisation

Shift pattern flexibility

Job description

TUI's Bracknell store is seeking a Travel Advisor to help customers choose and book holidays, cruises and UK breaks. You will work in a dynamic retail environment, aiming to exceed sales targets and deliver memorable holiday experiences.

Expect a varied shift pattern, including weekends and bank holidays, with comprehensive training on systems and a focus on customer service excellence. Benefit from a commission scheme, holiday perks, pension and health offerings.