Travel Operations Specialist

Canonical; London; Remote; GBP 35,000 - 50,000; Full time

Job summary

A leading provider of open source software is hiring Travel Operations Specialists to facilitate seamless travel for team members globally. The role involves managing travel policies, vendor relations, and ensuring an excellent travel experience, focusing on organization and communication skills.

Benefits

Personal learning and development budget

Annual compensation review

Employee Assistance Programme

Maternity and paternity leave

Opportunity to travel to new locations

Qualifications

• Excellent academic results at school and university.
• Ability to learn new technology and software quickly.
• Responsible and accountable.

Responsibilities

• Engage with colleagues to address travel queries and issues.
• Monitor trends and compliance with company policy.
• Track unused tickets and airline points usage.

Skills

Organization

Communication

Problem-solving

Education

Degree in business or technical subject

Job description

Social network you want to login/join with:

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with + colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring Travel Operations Specialists to join our Business Services team, ensuring smooth travel for colleagues and guests from countries all around the world to our company meetings and industry events. Our team set travel policy, support travel decisions, respond to travel emergencies and are responsible for supplier relationships.

We look for positive team players who are self-driven and results oriented, with excellent attention to detail. The best candidates show that they are forward planners, reliable and determined, and keen to assume responsibility for projects, processes and policy. We are a unique global business, so we are not looking for candidates with extensive experience so much as excellent organisers and communicators who are keen to develop skills and strive for continuous improvement.

Location: Worldwide - home based, except in locations where we have an office, such as London, Taipei and Beijing.

Responsibilities

• Engage with colleagues to address travel queries and issues
• Work with the wider business services team on company and industry event plans
• Hold travel vendors accountable for providing excellent service
• Check invoices to ensure accurate charges and timely payments, credits and refunds for travel
• Monitor trends, spend, emissions and compliance with company policy
• Track unused tickets, credits and airline points usage

What we are looking for

• Excellent academic results at school and university
• A degree in a business or technical subject
• Responsible and accountable
• Self-awareness and thoughtfulness
• Ability to travel up to four times a year for company events of up to two weeks duration
• Ability to learn new technology and software quickly

What we offer you

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2, per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events