Travel Officer

Bristol City Council; West of England; Hybrid; GBP 37,000 - 40,000; Full time

Job summary

Bristol City Council is seeking a Home to School Travel Officer to plan and coordinate transport for children with additional needs across Bristol and neighbouring areas. You will supervise Guide Escorts, manage day-to-day operations and balance safety with efficiency to ensure pupils travel safely and comfortably to school.

We value experience in travel planning, SEND, risk assessments and strong communication with parents, schools and contractors.

Responsibilities

• Supervise and support Guide Escorts daily.
• Coordinate transport routes for children with SEND.
• Liaise with parents, schools and contractors to resolve issues.

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job reference VAC009045 Date posted 04/11/2026 Application closing date 15/11/2026 Location City Hall College Green City Centre Bristol BS1 5TR Salary BG10: £36,581 - £40,444 Package Blank Contractual hours 37 Basis Full time Job category/type Education Attachments Bristol City Council Application Guidance.pdf Job Description.pdf Person Specification.pdf

Full Time, Fixed Term until November 2027 Join our dedicated Home to School Travel Service and play a vital role in supporting children and young people to access education safely and effectively. In this rewarding role, you will plan and coordinate transport for children and young people with additional needs attending specialist schools both within Bristol and in neighbouring areas. Every day, we help more than 1,200 children and young people travel safely to and from education settings across approximately 350 routes. Working alongside a dedicated team of over 150 Guide Escorts, you'll play an important role in ensuring children arrive at school safely, comfortably and ready to learn.

The Home to School Travel Officer is responsible for the day-to-day supervision and support of our Guide Escorts. We're looking for someone with experience in travel planning, Special Educational Needs and Disabilities (SEND), and carrying out risk assessments. You'll be confident working in a fast-paced environment and able to balance operational demands while maintaining a child-centred approach. Strong communication skills are essential, as you'll regularly liaise with parents and carers, schools, transport contractors and guide escorts to resolve issues, provide advice and ensure a high-quality service is delivered. This role forms part of our live operational service. Team cover is provided between 6:30am and 5:30pm, and Home to School Travel Officers work a range of shifts across these hours. The team is based at City Hall, with flexible hybrid working arrangements that include both office and home working. Please note that this role is subject to an Enhanced DBS Check.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working. Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

Bristol City Council are not offering sponsorship for this role.

We’re a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit.

Thepersonal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.