Part-Time Travel Money Advisor | Flexible Hours & Weekends

Fexco; Rugby; Hybrid; GBP 6,800 - 7,000; Part time

Job summary

Currency Exchange Corporation (CEC), part of the Fexco Group, is recruiting a Travel Money Advisor for Sainsburys in Rugby. This permanent part-time role averages 10 hours per week, with a mix of mornings and afternoons and some weekend shifts.

You will work largely alone in-store, handling cash, identifying customer needs, cross-selling, and maintaining high standards of service and presentation. The role requires excellent customer service and accuracy, with AML and security awareness.

Qualifications

• Demonstrable excellent customer service experience ideally obtained in a cash handling environment
• Experience of working with foreign currencies is preferred

Responsibilities

• Identifying and delivering customer requirements, meeting and exceeding their needs and maximising sales
• Achieving and where possible exceeding individual and team sales and service targets
• Identifying opportunities to cross sell various products and services
• Effective and accurate cash handling and reconciliation
• Ensuring the store meets all operational standards and the highest levels of presentation are always maintained
• Adhering to all Company Policies including Health and Safety, AML and Security
• Dealing professionally and knowledgably with all customer complaints/queries ensuring a satisfactory conclusion is met
• Ensuring telephone calls are answered in a prompt, polite and professional manner
• Undertake marketing initiatives, to promote the Bureau and increase brand awareness
• Ensuring all point of sale and company material is displayed correctly and in working order
• Completing Opening and Closing procedures

Skills

Customer service

Cash handling

Numeracy

Attention to detail

Communication

Job description

Currency Exchange Corporation (CEC), part of the Fexco Group, is recruiting a Travel Money Advisor for Sainsburys in Rugby. This permanent part-time role averages 10 hours per week, with a mix of mornings and afternoons and some weekend shifts.

You will work largely alone in-store, handling cash, identifying customer needs, cross-selling, and maintaining high standards of service and presentation. The role requires excellent customer service and accuracy, with AML and security awareness.