Travel Consultant

Yates Travel; Sunderland; Remote; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Fully remote

Beginner friendly

Travel discounts

Commission-based structure

1099 opportunity

Job summary

Yates Travel is seeking an entry-level travel support specialist to help clients plan unforgettable vacations from anywhere with internet access. You will manage inquiries, explain itineraries, and assist with bookings while enjoying a flexible remote schedule.

No prior experience is required; training is provided. Strong communication and organization will help you thrive in a fast-growing, travel-loving team. Apply today to start your journey in travel.

Qualifications

• No prior experience required; training provided.
• Must have friendly, professional communication.
• Ability to stay organized when handling multiple bookings.

Responsibilities

• Provide warm customer support via phone, email, and messaging.
• Assist clients as they browse and book travel options.
• Walk clients through itineraries, payments, and documents.
• Research destinations and promotions to match client preferences.
• Resolve simple booking or account questions.
• Maintain clear communication throughout the planning process.

Skills

People-focused attitude

Excellent communication

Strong organizational skills

Basic computer literacy

Willingness to learn

Interest in travel

Tools

Travel booking tools

Job description

High Energy People Centered Travel Driven

This entry level role is perfect for someone who enjoys connecting with people, loves discussing destinations and unique experiences, and wants the flexibility to work remotely—or anywhere with a steady internet connection. No past experience is required. What matters most is excitement, curiosity, and a desire to grow.

Key Responsibilities

• Provide warm, dependable customer support through phone, email, and messaging
• Assist clients as they browse and book travel options such as cruises, resorts, flights, and vacation packages
• Walk customers through itineraries, payments, and travel documents
• Research destinations, promotions, and travel choices that match each client's preferences
• Help resolve simple booking or account related questions
• Maintain clear, consistent communication throughout the planning process
• Use travel systems, booking tools, and customer service best practices

Why This Role Is Awesome

• Daily conversations centered around travel, destinations, and exciting adventures
• Work remotely—from home, a café, or even while traveling
• Every client brings a new story and a new trip to design
• Become the trusted person who helps others plan unforgettable vacations
• Join a supportive, upbeat, travel loving team that encourages your growth

What You Bring

• A positive, energetic, people focused attitude
• Strong communication skills with a friendly, professional tone
• Basic computer skills and comfort learning new tools
• Solid organization and attention to detail
• A genuine interest in travel and helping others
• No previous experience required

Perks & Benefits

• Fully remote with flexible scheduling
• Beginner friendly
• Access to travel discounts, perks, and industry opportunities
• Competitive commission structure
• 1099 opportunity