Cruise Booking Specialist

Yates Travel; Southampton; Remote; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Fully remote with flexible scheduling

Great for beginners

Access to travel discounts, perks, and

Competitive commission structure

1099 opportunity

Job summary

Yates Travel is seeking a starter-level Travel Support Specialist who loves talking about destinations and helping others plan memorable vacations. You can work remotely from home or anywhere with internet; no prior experience is required—enthusiasm and curiosity are what count.

You will handle customer inquiries by phone, email, and chat, guide clients through itineraries and bookings, and research options to tailor every trip.

Qualifications

• No prior experience required; enthusiasm and curiosity matter.
• Excellent communication and interpersonal skills.
• Ability to work remotely and manage schedules.
• Interest in travel and helping others.

Responsibilities

• Deliver friendly, consistent customer support through phone, email, and messaging.
• Guide clients as they explore and book travel options including cruises, resorts, flights, and vacation packages.
• Walk travelers through itineraries, payments, and essential travel documents.
• Research destinations, deals, and travel options tailored to each client's needs.
• Assist with simple booking or account related questions.
• Keep communication clear and steady throughout the planning process.
• Use travel platforms, booking tools, and customer service best practices.

Skills

People-first attitude

Communication skills

Basic computer skills

Organization and attention to detail

Interest in travel

Tools

Booking tools

Travel platforms

Job description

High Energy People Focused Travel Inspired

This starter level position is ideal for someone who enjoys connecting with others, loves talking about destinations and memorable experiences, and wants the freedom to work from home—or anywhere with a reliable internet connection. You don't need prior experience. What matters most is enthusiasm, curiosity, and a willingness to grow.

Key Responsibilities

• Deliver friendly, consistent customer support through phone, email, and messaging
• Guide clients as they explore and book travel options including cruises, resorts, flights, and vacation packages
• Walk travelers through itineraries, payments, and essential travel documents
• Research destinations, deals, and travel options tailored to each client's needs
• Assist with simple booking or account related questions
• Keep communication clear and steady throughout the planning process
• Use travel platforms, booking tools, and customer service best practices

Why You'll Love This Role

• Daily conversations centered around travel, destinations, and exciting adventures
• Work remotely—from home, a café, or even while traveling
• Every client brings a new story and a new trip to design
• Become the trusted person who helps others plan unforgettable vacations
• Join a supportive, upbeat, travel loving team that encourages your growth

What You Bring

• A positive, energetic, people first attitude
• Strong communication skills with a warm, professional tone
• Basic computer skills and comfort learning new tools
• Good organization and attention to detail
• A genuine interest in travel and helping others
• No previous experience required

Perks & Benefits

• Fully remote with flexible scheduling
• Great for beginners
• Access to travel discounts, perks, and industry opportunities
• Competitive commission structure
• 1099 opportunity