Cruise Consultant

Yates Travel; Southampton; Remote; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Fully remote with flexible scheduling

Beginner friendly

Access to travel discounts, perks, and

Competitive commission structure

1099 opportunity

Job summary

Yates Travel is seeking an entry level travel planner who enjoys connecting with people and discussing destinations. Work remotely from home or anywhere with internet; no prior experience required—enthusiasm and curiosity matter most.

You will guide clients through itineraries, payments, and documents while learning the travel industry. This role offers beginner-friendly onboarding, flexible scheduling, access to travel discounts, and a supportive team that helps you grow within the travel

Qualifications

• A positive, energetic, people focused attitude.
• Strong communication skills with a friendly, professional tone.
• Basic computer skills and comfort learning new tools.
• Solid organization and attention to detail.
• A genuine interest in travel and helping others.
• No previous experience required.

Responsibilities

• Provide warm, dependable customer support through phone, email, and messaging.
• Assist clients as they browse and book travel options such as cruises, resorts, flights, and vacation packages.
• Walk customers through itineraries, payments, and travel documents.
• Research destinations, promotions, and travel choices that match each client's preferences.
• Help resolve simple booking or account related questions.
• Maintain clear, consistent communication throughout the planning process.
• Use travel systems, booking tools, and customer service best practices.

Skills

People oriented

Communication skills

Basic computer skills

Organizational skills

Interest in travel

Job description

High Energy People Centered Travel Driven

This entry level role is perfect for someone who enjoys connecting with people, loves discussing destinations and unique experiences, and wants the flexibility to work remotely—or anywhere with a steady internet connection. No past experience is required. What matters most is excitement, curiosity, and a desire to grow.

Key Responsibilities

• Provide warm, dependable customer support through phone, email, and messaging
• Assist clients as they browse and book travel options such as cruises, resorts, flights, and vacation packages
• Walk customers through itineraries, payments, and travel documents
• Research destinations, promotions, and travel choices that match each client's preferences
• Help resolve simple booking or account related questions
• Maintain clear, consistent communication throughout the planning process
• Use travel systems, booking tools, and customer service best practices

Why This Role Is Awesome

• Daily conversations centered around travel, destinations, and exciting adventures
• Work remotely—from home, a café, or even while traveling
• Every client brings a new story and a new trip to design
• Become the trusted person who helps others plan unforgettable vacations
• Join a supportive, upbeat, travel loving team that encourages your growth

What You Bring

• A positive, energetic, people focused attitude
• Strong communication skills with a friendly, professional tone
• Basic computer skills and comfort learning new tools
• Solid organization and attention to detail
• A genuine interest in travel and helping others
• No previous experience required

Perks & Benefits

• Fully remote with flexible scheduling
• Beginner friendly
• Access to travel discounts, perks, and industry opportunities
• Competitive commission structure
• 1099 opportunity